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KB230308: Selector elements are truncated in non-full screen mode when the zoom type is set to Fit Width in MicroStrategy Web 9.4.1 Hotfix 4


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• Strategy


Selector elements will be truncated in non-full screen mode when the zoom type is set to “Fit Width” in MicroStrategy Web 9.4.1 Hotfix 4.

SYMPTOM:
Selector elements will be truncated in non-full screen mode when the zoom type is set to “Fit Width” in Strategy Web 9.4.1 Hotfix 4.
 
STEPS TO REPRODUCE:

  • Insert a radio selector to the report services document and target it to the panel stack containing several panels, for instance: ‘Yesterday’, ‘WTD’, ‘MTD’ and ‘YTD’.
  • Run the report services document in flash and full-screen mode. Change the zoom type to "Fit Width" and make sure all the selector elements are displayed completely and properly.
ka04W000000OdQiQAK_0EM4400000025mu.jpeg
  • Save the report services document.
  • Run the report services document in flash and full-screen mode again and refresh it.
  • Exit the full-screen mode and the selector elements are truncated regardless of the selector width.
ka04W000000OdQiQAK_0EM4400000025mw.jpeg

 
CAUSE:
This is a known issue of Strategy Web 9.4.1 Hotfix 4.
 
WORKAROUND:
Execute the report services document in full-screen mode instead.
 
ACTION:
Strategy will continue to investigate and post updates as soon as they are available.


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Knowledge Article

Published:

June 22, 2017

Last Updated:

June 22, 2017