SYMPTOM:
When using the default font in a graph, Chinese characters cannot be displayed in the legend and X-axis in DHTML mode with Strategy Web 9.3.1. In Flash mode, the Chinese characters can be displayed correctly in the graph, as shown below:
STEPS TO REPRODUCE:
Follow the steps below to reproduce the issue with Strategy Tutorial project:
1. Set the Data language to Chinese in web preference.
2. Create a document with a bar graph on it.
3. Run the dashboard in DHTM mode. Note that the Chinese characters cannot be displayed in the legend and X-axis in the graph.
4. Run the dashboard in Flash mode. Note that the Chinese characters can be displayed correctly in the legend and X-axis in the graph, as shown below:
CAUSE:
The default font for graph is Tahoma. This font can not handle the Chinese characters in DHTML mode.
ACTION:
Please refer to KB39705 for more details.
https://community.Strategy.com/s/article/KB39705-Double-byte-characters-cannot-be-display-in-graph-in-the
KB44849
