KB483106: Basic Library Troubleshooting

Starting with the release of Strategy ONE (March 2024), dossiers are also known as dashboards.

Library Overview

Library, available since Strategy 10.9, is an interactive application of the Strategy Business Intelligence platform that lets business users harness the analytical power of Strategy in a simple, clean, and modern user interface. Read more about Library in the Library online help.
This KB article covers the most basic issues that a new user might encounter when using Library for the first time.

• Why is the Library icon not visible in Web after installation?
• Why do I have to enter my credentials once again when I click Library?
• Why does URL API not work?

Why is the Library icon not visible in Web after installation?

Description

After the user finishes installing, Strategy Library icon is not visible as it should be.
 

Solution

1. Fill the Strategy Library configuration in the Web preferences.
   
2. Enter the URL of your Strategy Library web deployment.
    
   

Why do I have to enter my credentials once again when I click Library?

Description

The user, already logged into Web, clicks the Strategy Library button.
They are prompted for their credentials.
 

Solution

Regarding Library installation,

identityToken.secretKey

configOverride.properties

sys_defaults.properties

1. [LIBRARY_DEPLOYMENT]/WEB-INF/classes/config/configOverride.properties

   :

   identityToken.secretKey= key

2. [WEB_DEPLOYMENT]/WEB-INF/xml/sys_defaults.properties

   (note that the property name is slightly different but the key must be the same):

   identityTokenSecretKey= key

After this modification, restart the web server to set up seamless login between Web and Library.
Read more in How to Enable Seamless Login Between Web, Library, and Workstation  in the Library online help.

Why does URL API not work?

 
In Web, the URL API is used either to open a document or dossier in a certain state (presentation mode, with certain prompts elements, etc.), using element URLs and arguments passed to the browser.
 

Read more about the URL API in the SDK documentation.
This feature is not yet supported in Library.