SYMPTOM:
In Strategy One Update 11, users are not able to connect to Strategy for Office PowerPoint add-in if Strategy Library is using a port other than 443 for HTTPS. After clicking on “Log in”, the following error would be returned:
ADD-IN ERROR
Sorry, we can’t load the add-in. Please make sure you have network and/or Internet connectivity. Click “Retry” once you’re back online.

STEPS TO REPRODUCE:
CAUSE:
It’s a known issue of Strategy for Office PowerPoint add-in (Version 2021 One Update 11).
WORKAROUND:
Use the port number 443 with HTTPS to access Strategy Library.
ACTION:
Currently this issue is being reviewed by Strategy for a potential code fix on an upcoming Strategy release.