After Installing Strategy 2019 Update 1, the Intelligence Server won't start. The error message says: The license has expired or is invalid.
For more information on this symptom, see KB483077.
Systems that had an evaluation key that included both the Intelligence Server and the Reporter Server and were replaced with a license (Evaluation or Production) that contained only the Intelligence Server.
A global patch has been issued for applications on Strategy 2019 Update 1.
If issues are encountered in the patch application process, please contact Strategy Technical Support.
The instructions below refer to applications on top of Strategy 2019 Update 1.
If the system doesn't have a graphical interface or if the patch is going to be applied as a part of script deployment, the patch procedure can be trigger from the command line:
MALicMgr_64.exe -update
MALicMgr.jar → MALicMgr.jar.11.1.0000.0123MAL
libMAInst.so → libMAInst.so.11.1.0000.0123
mstrlicmgrfrom the <MSTR_HOME_DIR>/bin directory or, for non-graphical environments, run the below command
mstrlicmgr -update