In 2015, PPL was preparing to retire the legacy system that governed their payment and invoicing processes, as well as a suite of other internal functions. As they looked to implement a new tool, the company specified several key requirements. First and foremost, they needed an application that made it easy to validate, adjust, cancel, and approve invoices, while catching exceptions in the data that warrant further review. They also needed a solution that could generate payment details for every supplier, provide self-service capabilities for business users, and deliver reports for their Cash Operations team. In effect, PPL needed a technology solution that could facilitate a fast, effective, and auditable approval process for all payments. PPL chose Strategy because it offers the scalable architecture and transactional, self-service capabilities needed to support these functions.
