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KB485600: ‘Configure Transaction’ option is not available when create transaction grids for dossiers in MicroStrategy 2021 Update 6


Danfeng Zhan

Principal Product Specialist • Strategy


This article narrates ‘Configure Transaction’ option is not available when create transaction grids for dossiers in MicroStrategy 2021 Update 6 is due to the feature is not compatible with web. A solution this issue is available in current release.

Starting with the release of Strategy ONE (March 2024), dossiers are also known as dashboards.
SYMPTOM:
 
In Strategy 2021 Update 6, ‘Configure Transaction’ option is not available from web if click More 

ka0PW0000001JiRYAU_0EM4W000005lRAz.png

 in the upper right corner of the visualization of the Grid (Modern) as shown below:

ka0PW0000001JiRYAU_0EM4W000005lRB0.png


Refer to Product Help on how to create transaction grids for dossiers in Strategy 2021 Update 6:
Transactions in Grids
The user has privilege of “Web configure Transaction” as shown below:

ka0PW0000001JiRYAU_0EM4W000005lSr2.jpeg

CAUSE:
 
Transactions are only available in Library and Workstation.
If attempt to open a dossier in Strategy Web or any embedded instance of Strategy Web that was saved with a newer feature from a modern product, the following message appears.

ka0PW0000001JiRYAU_0EM4W000005lRB2.png


Dossier cannot be opened
This dossier users a feature that is not compatible with Strategy Web. Use Strategy Library, Strategy Application, or Strategy Workstation to view or edit this doddier. 
ACTION:
 
Configure Transactions in Library or Workstation. 

ka0PW0000001JiRYAU_0EM4W000005lRB3.png


Further readings:
Features Incompatible with MicroStrategy Web
 
 


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Knowledge Article

Published:

July 25, 2022

Last Updated:

March 21, 2024