SYMPTOM
In environments with a cluster some users may experience an error message when trying to open a report document or dashboard based on a cube. The issue can also be adverted by publishing the cube on the second node.
STEPS TO REPRODUCE
In a cluster environent:
- Cube is loaded on both nodes, using same cache copy.
- Users report issues with reports throwing error when opening a document on any cube:
they also see the following message in the DSSErrors:
HOST:PDRPLX29][SERVER:CastorServer][PID:31446][THR:1402079552][Analytical Engine][Error][0x80042426] Report processing could not be completed. An object used in this report was not selected during prompting or is not available. Please edit or re-run this report so that all of the required objects are available.
- Developers check and find that report works on one node, but not the other
- Logs show errors as shown in Mbuilder.txt only on the failing node
- Developers unload/reload cube in memory on failing node and reports work without issue
ACTION
This issue has been addressed in 10.11 and in 10.4 Hotfix 7. Upgrade to this version to take advantage of this fix.
KB441431
