KB485394: "Cube and Cache Monitoring" Dossier from Platform Analytics project shows incorrect cube number and size in MicroStrategy 2021

Starting with the release of Strategy ONE (March 2024), dossiers are also known as dashboards.

Symptom

Starting with Strategy 2021 Update 2 "Cube and Cache Monitoring" Dossier from Platform Analytics project shows incorrect cube number and size. 
The dossier shows 4 cubes instances while in workstation there are 6 cubes instance for an intelligent cube as shown below:

The missing cube instance GUID could be found in Mstr.PlatformAnalytics.IsCubeRepStats, but not in PA warehouse tables LU_CACHE or fact_latest_cube_cache .

Cause

This is a known issue with Strategy 2021. 
USERID field and value missing at Kafka topic Mstr.PlatformAnalytics.IsCubeRepStats when load cube at the Intelligence Server restarts, topic data is missing USERID field will be ignored by Platform Analytics as USER is the mandatory field, thus not flow into Platform Analytics warehouse. 

Action

Strategy will continue to investigate and post updates as soon as they are available.

Workarounds

Workaround 1:

1. Disable "Load Intelligent Cubes on startup" from developer -> Intelligent Cubes -> General -> "Load Intelligent Cubes on startup", then cubes won't be loaded when startup, thus no corresponding logs sent to Kafka.
2. After startup, the cube can be loaded by user manually, or automatically triggered when running subset report/document/dossier based on the corresponding cube.

Workaround 2:

1. For those cubes missing USERID in topics, manually unload then reload the cube.
2. USERID will be filled with real user ID, and evenly been consumed by PA consumer, and flow to lu_cache.