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Default port for AWS environment RDP


Community Admin

• Strategy


This article discusses changes made to the default port for AWS environments

When accessing an AWS environment, you can RDP using the environment details provided on the Web Gateway page. For older instances you will see it look like the following:

ka04W000000ObWsQAK_0EM44000000Qum1.png

You'll notice at the bottom, the Developer Machine Name. This is the link to connect to your AWS environment through RDP. The older environments, like this one, just list the RDP link.
For newer environments, you will see it look like the following:

ka04W000000ObWsQAK_0EM44000000QumL.png

Notice that for the newer environments, the environment RDP link also includes the port number after it, 3391. This is because we have changed the RDP port number to 3391 to help with subverting hacking attempts. If your environment includes the port number, please use this new one. If it does not, please use the default RDP port. KB441918


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Knowledge Article

Published:

September 25, 2018

Last Updated:

September 28, 2018