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KB485446: Derived attributes and metrics created in one language are displayed as null when opened by a user with different language settings, in MicroStrategy Web 2020 and newer


Vanessa Munoz

Cloud Support Expert I • MicroStrategy


This article describes a behavior observed with derived attributes and metrics, where their values show as null depending on the user language.

Starting with the release of Strategy ONE (March 2024), dossiers are also known as dashboards.
SYMPTOM:
Derived attributes or metrics display null values after changing the user language preferences, in Strategy Web 2020 and newer.
STEPS TO REPRODUCE:
These are the steps to reproduce with Strategy Tutorial project:

  1. Create a dossier with a dataset that contains Month attribute.
  2. Create a derived attribute based on Month attribute and add it to a grid template.
  3. Save the dossier. There is data returned.
  4. Change the user language preferences, under My Preference > Internationalization to "French".
  5. Login to Web again and execute the dossier created. No data is returned for the Derived attribute.
  6. Create a new derived attribute as in Step2 and add it to the grid. The data can display.

CAUSE:
This is a known issue with Strategy Web 2020 and newer.
ACTION:
This issue is currently being reviewed by Strategy for a potential code fix on an upcoming release. Contact Strategy Technical Support for an update on the status of this issue.
WORKAROUND:
Recreate the derived attribute or metric after changing the user language.


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Knowledge Article

Published:

April 4, 2022

Last Updated:

March 21, 2024