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Document Tooltip not showing when maximize the graph on MicroStrategy Web 10.4


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• Strategy


The tooltip works fine for general document graph chart, however after maximizing the chart (icon highlighted on below screen shot), the tooltip not working, it does not show anything when hovering over the chart.

SYMPTOM:
The tooltip works fine for general document graph chart, however after maximizing the chart (icon highlighted on below screen shot), the tooltip not working, it does not show anything when hovering over the chart.

ka04W000000OfsKQAS_0EM4400000025PP.jpeg

 
CAUSE:
It's an known issue on Strategy Web 10.4.
 
ACTION:
The issue has been now and fix in Strategy 10.4.2 and latest version 10.6.
The Strategy Internal Reference Number for the issue discussed in this technical note is DE49499.


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Knowledge Article

Published:

June 8, 2017

Last Updated:

June 8, 2017