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KB23866:Enterprise Manager Report Execution Duration metrics display only 0:00:00, even if the correct data is stored in the EM warehouse

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Some metrics within the out of the box Enterprise Manager project return incorrect results

In version 10.4, the following metrics within the out of the box Enterprise Manager project return incorrect results:
 
RP Execution Duration for Analytical Engine (hh:mm:ss)
RP Execution Duration for Query Engine (hh:mm:ss)
RP Execution Duration for SQL Engine (hh:mm:ss)
 
Note: Any metrics derived from the above mentioned base metrics will also result in incorrect data.
 
ACTION: To address this problem, please upgrade to Strategy version 10.4 HF3 and then upgrade your Enterprise Manager Project. You can follow this document to upgrade Enterprise Manager Project: Upgrade Enterprise Manager Project
 

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Knowledge Article

Published:

May 2, 2017

Last Updated:

May 11, 2017