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KB486140: Environment connection is lost when using Kerberos and creating an Intelligent Cube in MicroStrategy Workstation


Stefanie Polleri

Senior Cloud Support Engineer III • MicroStrategy


This article describes a behavior within MicroStrategy Workstation, whereby the environment gets disconnected as soon as one tries to create a new Intelligent cube.

Steps to reproduce

  1. Log in to an environment in Strategy Workstation using Kerberos authentication:
ka04W000001490VQAQ_0EM4W000005b58a.jpeg
  1. Go to Datasets to create a new one by choosing Intelligent Cube:
ka04W000001490VQAQ_0EM4W000005b58f.jpeg
  1. Once the new window opens, the following is displayed:
ka04W000001490VQAQ_0EM4W000005b58k.jpeg
  1. Clicking on either Yes or No will show that the environment is disconnected:
ka04W000001490VQAQ_0EM4W000005b58p.jpeg
ka04W000001490VQAQ_0EM4W000005b58u.jpeg

 

Action


This behavior is currently under investigation, please contact Strategy Technical Support for an update on the status of this issue.
 


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Knowledge Article

Published:

July 27, 2023

Last Updated:

July 27, 2023