KB439685: "Error An error has occurred. We are sorry for the inconvenience" error occurs when running a Transaction Services Document with Internet Explorer in MicroStrategy Web 10.4.5 and 10.9

In Strategy Web 10.4.5 and 10.9, when initially rendering Strategy Transaction Services documents in Internet Explorer the following error appears:

"Error An error has occurred. We are sorry for the inconvenience. Please contact your administrator for help. Show Details: Invalid Argument"

1. Using Internet Explorer run the following document:
   Strategy Tutorial > Shared Reports > Strategy Platform Capabilities > Strategy Transaction Services > Monthly Regional Sales Targets Planning  
2. Upon the initial load the error will present itself.
3. Using Google Chrome Run the exact same document. Notice no error will occur.

CAUSE:
This is an identified defect in Strategy Web 10.4.5 and 10.9. The error is caused by the formatting of the grid, when a column is hidden, i.e. the pixel width being set to 0 pixels, as shown below.

ACTION:
This issue has been addressed in Strategy Web 10.4.6 and 10.10. Upgrade to these versions to take advantage of this fix.
WORKAROUND:
There are two possible non-intensive fixes for this behavior:

1. Use a different browser since the behavior is unique to Internet Explorer. 
2. Modify the grid containing the transaction mappings so that there are no columns with size 0.
   This implies to, either expand the column size, or remove the object from the grid altogether.

Video of grid modification solution for the Strategy Tutorial scenario:
The Strategy Internal Reference Number for this issue is KB439685 KB439685