SYMPTOMS
A user encounters the below error when trying to launch Strategy Desktop on windows 10.
Previously the Desktop was working normally on the same machine and there is no environment changes. Restarting Windows OS does not resolve the issue.
Error message:
Strategy 10 Analytics Desktop Files has stopped working.
A problem caused the program to stop working correctly. Please close the program.
ACTION
The possible workaround is to clear cache files for Strategy Desktop application:
1. Stop desktop.
2. Browse to C:\Users\<user account>\AppData\Roaming\Strategy
3. Delete all content of this folder
4. Right mouse click on the Strategy Desktop icon, choose "Run as administrator".
