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Error "Please open this dossier in MicroStrategy Library to see the New Graph Matrix Visualization" shows in MicroStrategy Mobile app in 2019 and above.


Mengran (Molly) Wang

Senior Cloud Support Engineer III • MicroStrategy


When opening a dossier in MicroStrategy Mobile 2019-2021 app, user might encounter error: Please open this dossier in MicroStrategy Library to see the New Graph Matrix Visualization. This is because KPI, Box plot, waterfall and histogram visualizations are only available in library application.

Starting with the release of Strategy ONE (March 2024), dossiers are also known as dashboards.
SYMPTOM:
When opening a dossier in Strategy Mobile app, user might encounter below error:
Please open this dossier in Strategy Library to see the New Graph Matrix Visualization

ka0PW0000001JWaYAM_0EM44000000geUs.jpeg

CAUSE:
KPI, Box plot, waterfall and histogram visualizations are only available in Strategy Library application.
ACTION:
Users to use library app to utilize our new graph matrix visualizations. If user insists on using Strategy mobile app only, users can switch to other visualizations like line charts or area chart to avoid the messages.
KB483002


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Knowledge Article

Published:

March 22, 2019

Last Updated:

March 21, 2024