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KB442151: Error "Unable to find a valid MicroStrategy installation to apply" occurred while applying hot fix to MicroStrategy running on Linux OS


Toshiaki Ishikawa

Senior Cloud Support Engineer II • MicroStrategy


"Unable to find a valid MicroStrategy installation" Error occured while applying HF to MicroStrategy

SYMPTOM
Below error occurs while applying hot fix to Strategy running on Linux OS by running setupHF.sh.
 


Unable to find a valid Strategy installation to apply. 
Ensure that a valid candidate Strategy installation exists. 
The Installation will terminate now.

 The installation fails due to this error. 
CAUSE
A possible reason is that , "_uninstall" directory does not exist in the original directory, /MicroStrategy/install/
The folder might have been moved or deleted.
If this folder could not be detected, the installation would fail. 
 
ACTION
If it has been moved to other directory, recover _uninstall directory back to original position and re-run setupHF.sh.
If it has been deleted, users have to uninstall Strategy and re-install Strategy GA to bring it back. And then apply the hot fix. 
Related Articles for other possible reasons:

  • Confirm GA version has been installed before hot fix is applied. 

https://community.Strategy.com/s/article/KB42856-Error-Unable-to-find-a-valid-Strategy-installation-to-apply-Ensure-that-a-valid-candidate-Strategy-installation-exists-The-Installation-will-termin

  • Confirm the same user account who installed Strategy has been used to apply hot fix. 

https://community.Strategy.com/s/article/KB43990-Error-Unable-to-find-a-valid-Strategy-installations-file-opt-apps-Strategy-mstrinstalls-xml-occurring-when-trying-to-apply-hotfix-on-9-x-10-x-GA-on
https://community.Strategy.com/s/article/KB42408-quot-Unable-to-find-a-valid-Strategy-installations
KB442151


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Knowledge Article

Published:

October 23, 2018

Last Updated:

November 15, 2018