Frequently Asked Questions for Environments Deployed on Amazon Web Services

SYMPTOM:
A user configures a textbox in a document to have a tooltip display whenever the user hovers over it. If the document is executed through Strategy Mobile 9.3.0, the tooltips won't display.
STEPS TO REPRODUCE:

• Create a dashboard with a textbox.
• From the textbox properties and formatting > General, add a tooltip.
• The tooltip will display in Strategy Web 9.3.0 upon hovering over the textbox, as shown below:
  

• Run the dashboard in Strategy Mobile and the tooltip will not show even if tapping on the textbox or pressing and holding, as shown below:
  

 
CAUSE:
This is a known limitation with Strategy Mobile 9.3.0 caused by the fact there is no "hover over" gesture on the iPad. However, tapping or pressing and holding don't bring the tooltip out either. An enhancement request has been logged to address this issue.
 
ACTION:
Contact Strategy Technical Support for an update on the issue.