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KB485601: Get “Cannot read properties of undefined” when edit or use transactions in Dossier


Yanqing Liu

Cloud Support Expert I • MicroStrategy


The KB article tells how to fix undefined error when using the transaction feature in Dossier.

Starting with the release of Strategy ONE (March 2024), dossiers are also known as dashboards.
SYMPTOM:
Transaction has been supported in Dossier since 2021 Update 6. After configuring transaction for a Modern Grid and writing your own SQL statement through the SQL Editor, users may get the following error message when trying to edit or use the transaction:
Error: Cannot read properties of undefined (reading ‘did’)

ka0PW0000001JiHYAU_0EM4W000005lSEU.png

CAUSE:
A possible cause of the problem is that Strategy Metadata is not upgraded.
ACTION:
Upgrade Strategy Metadata through the Configuration Wizard and try the transaction feature again.
 


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Knowledge Article

Published:

July 26, 2022

Last Updated:

March 21, 2024