EducationSoftwareStrategy.com
StrategyCommunity

Knowledge Base

Product

Community

Knowledge Base

TopicsBrowse ArticlesDeveloper Zone

Product

Download SoftwareProduct DocumentationSecurity Hub

Education

Tutorial VideosSolution GalleryEducation courses

Community

GuidelinesGrandmastersEvents
x_social-icon_white.svglinkedin_social-icon_white.svg
Strategy logoCommunity

© Strategy Inc. All Rights Reserved.

LegalTerms of UsePrivacy Policy
  1. Home
  2. Topics

Granting/revoking privilege to create HMTL Container not reflected in MicroStrategy Web.


Mateusz Rusinowski

Senior Support Engineer • MicroStrategy


This KB article describes why after granting/revoking privilege "Create HTML container" the changes are not applied in MicroStrategy Web.

Starting with the release of Strategy ONE (March 2024), dossiers are also known as dashboards.

DESCRIPTION: 

After Granting/Revoking the privilege "Create HTML container" to/from a user, the change is not applied in Strategy Web and user can still add the HTML container (or cannot add, depending on the setting before the change) to a Dossier. 
 

CAUSE: 

The change is not reflected because this information is stored in users session cookie in Web Browser, which is not deleted upon refreshing the page. 
  

SOLUTION: 

Deleting the session cookie (for example by exiting the browser and opening it again) enforces new session and resolves the issue. 
If the change needs to be implemented to all end-users, restarting Tomcat server will automatically invalidate all existing user sessions and will result in the changes being applied after re-connecting to Strategy Web. 
 

EXAMPLE: 

1. User without the privilege "Create HTML container" does not see the "Create HTML container" button when creating a dossier 
  

ka0PW0000001JlWYAU_0EM4W000005aIfB.jpeg

 
 
2. After granting the user "Create HTML Container" Privilege and refreshing Strategy Web, the button is still not visible 
  

ka0PW0000001JlWYAU_0EM4W000005aIfC.jpeg

 
 
3. After Closing Web browser (all open tabs) OR restarting Tomcat, the changes are applied: 
  

ka0PW0000001JlWYAU_0EM4W000005aIfD.jpeg

 
 
 


Comment

0 comments

Details

Knowledge Article

Published:

June 30, 2023

Last Updated:

March 21, 2024