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KB485540: HOW TO CHECK INTELLIGENCE SERVER UPTIME


Samuele Milan

Lead Support Engineer - Milan • Strategy


For Windows:

  1. Download Process Explorer tool from below website:
    https://docs.microsoft.com/en-us/sysinternals/downloads/process-explorer


 

  1. Look for "MSTRSvr2_64.exe" process:
ka04W000001IwFPQA0_0EM4W000004an5B.png

 

  1. Right-click on it and select “Properties”:
ka04W000001IwFPQA0_0EM4W000004an5C.png

 

  1. The Started line will show the last time the I-Server was started:
ka04W000001IwFPQA0_0EM4W000004an5D.png

On Linux:
 

  1. Run command:

service Strategy status
or if not available
ps -e | grep MSTRSvr
 

  1. Get the PID of above process and the following command:

stat /proc/<PID>

ka04W000001IwFPQA0_0EM4W000004bAlh.png

 

  1. The “Access” date and timestamp is the last time that the Intelligence Server has been started.

PS: Make sure to align this date and timestamp with the real time. There might be a difference between these two timestamps.
 


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Knowledge Article

Published:

June 14, 2022

Last Updated:

August 11, 2022