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How to collect Developer Tools trace for activities in MicroStrategy Web that trigger pop-ups.


Katarzyna Olszewska

Senior Cloud Support Engineer III • MicroStrategy


When attempting to capture a DevTools trace for reproduction including feature that triggers additional popup browser window, such as connectors, the base DevTools window does not capture the traffic outside of it. This can be mitigated by enabling “Auto-open DevTools for popups” setting.

Action: 


 

  1. Open Developer tools by either pressing F12 or opening it from the browser tools menu and navigate to the settings: 

 

ka04W000001MKsHQAW_0EM4W000008KGTV.png

 

  1. Select “Auto-open DevTools for popups” option – this will cause a second Developer Tools window to be opened whenever traffic if being captured and a popup is encountered.  
     
ka04W000001MKsHQAW_0EM4W000008KGTW.png

 
 
 


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Knowledge Article

Published:

June 26, 2023

Last Updated:

June 26, 2023