KB484888: How to enable debugging level logs for Platform Analytics in MicroStrategy 2021

Description 

By default, Platform Analytics only logs info-level messages to the log files. 
To log debug-level messages to the log files, refer to the following steps. 
 

1. In the

   conf/log4j2.properties

   file, change the value of two fields from

   info

   to

   debug

   .
   

   
   appender.infoRolling.filter.threshold.level = info
   rootLogger.level = info
   

   
   to
   

   
   appender.infoRolling.filter.threshold.level = debug
   rootLogger.level = debug
   

   
   Note:
   
• In Strategy 2020 and prior versions, Platform Analytics uses

  conf/log4j.properties

  as the configuration for log4j1.
• Starting from Strategy 2021, Platform Analytics uses

  conf/log4j2.properties

  as the configuration for log4j2.
2. Restart Platform Analytics Consumer to apply the change.
   To stop and start the PA Consumer, please refer to KB483019.
   
3. Reset the fields back to

   info

   after debugging.