KB484194: How to troubleshoot issues encountered when importing objects

When importing objects in Strategy for Office, you may encounter issues that can be diagnosed from the Console and Network logs. 
 

• When import fails and an error is displayed, you should check the Console log for more information.
• In the Network log, you can find a record of events that occurred, such as http trace, in addition to associated errors. Network logs can be exported to a HAR file. 
  

For the Excel desktop app

The Excel desktop app uses Internet Explorer in the background, so you should use the tool, IEChooser:

1. Go to the default location of IEChooser:

   C:\Windows\SysWOW64\F12

2. Launch IEChooser.
3. Choose Strategy for Office as your target to debug. 

For Excel for the web 

• Click Customize and control Google Chrome > More tools > Developer Tools.
  

For more information on testing, debugging, and troubleshooting with Office add-ins, see the Microsoft documentation.