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Incorrect display of numbers with thousands separator or currency formatting in RSD bar graphs in Mobile Android application in versions 2021 Update 7 – 2021 Update 9


Katarzyna Olszewska

Senior Cloud Support Engineer III • MicroStrategy


Steps to reproduce: 

 

  1. Create a document with one of the metrics with custom thousands separator formatting or using the “Currency” format. 
     

###,###,##0 "€" 
###,###,##0 
###.###.##0 
#,##0.00 "€" 
 

ka04W000001MKsMQAW_0EM4W000008KGRy.png

 
 

  1. Create a bar chart based on the metric. 
     
  1. Run the document using Strategy Mobile app for Android on a phone/tablet with either French or Polish language and notice the formatting is incorrect. Thousands separator gets replaced by a “” character. 

 

ka04W000001MKsMQAW_0EM4W000008KGRz.png

 
 

Workaround: 

A potential workaround is to use spaces/characters defined as a string as a separator, e.g. ###" "###" "##0 "€". 
 

Solution: 

This is an identified defect in Strategy Mobile. It has been fixed in version 2021 Update 10.  Please upgrade your Strategy Mobile app to take advantage of the fix.  
 


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Knowledge Article

Published:

June 26, 2023

Last Updated:

June 26, 2023