EducationSoftwareStrategy.com
StrategyCommunity

Knowledge Base

Product

Community

Knowledge Base

TopicsBrowse ArticlesDeveloper Zone

Product

Download SoftwareProduct DocumentationSecurity Hub

Education

Tutorial VideosSolution GalleryEducation courses

Community

GuidelinesGrandmastersEvents
x_social-icon_white.svglinkedin_social-icon_white.svg
Strategy logoCommunity

© Strategy Inc. All Rights Reserved.

LegalTerms of UsePrivacy Policy
  1. Home
  2. Topics

KB482988: New export engine cannot export quick symbols like PDFGenerator.


Yang Huang

Quality Engineer, Principal • MicroStrategy


Starting with the release of Strategy ONE (March 2024), dossiers are also known as dashboards.
SYMPTOM:
When export dossier that contains quick symbols to PDF, those quick symbols just does not show up. But in PDFGenerator, it will show.
CAUSE:

New Export Engine does not load fonts from PDFGenerator, it will load fonts from system folder. So if there is no quick symbols fonts in system folder, those quick symbols would not show up. ACTION:Install those fonts in system folder. 

For Redhat:
1. copy folder PDFGenerator to /usr/share/fonts
2. run command: fc-cache -f /usr/share/fonts
For Windows:
1. select all fonts in PDFGenerator
2. click right mouse and select "Install" KB482988


Comment

0 comments

Details

Knowledge Article

Published:

March 21, 2019

Last Updated:

March 21, 2024