KB483183: Intelligence Server: Resource Not Found Error

• Strategy

The Resource Not Found error results from exceeding the Working Set Size governing setting on the Intelligence Server.

Starting with the release of Strategy ONE (March 2024), dossiers are also known as dashboards.
The Working Set Size applies a maximum value to the number of recent documents or dossiers kept in memory for manipulation. More information on Working Sets in Strategy can be found in the System Administration Guide.
Most operations inside the dossier (such as sorting, drilling, switching chapters/pages, changing filters or filter selections, add/edit/delete a dataset, etc.) will reuse the original instance of the dossier that is already kept in memory.
There are some operations that will create a new instance and increase the current working set, such as:

Other common actions and their effect on working set instances:

How to change the Working Set Size Limit

The Intelligence Server Working Set Size can be set from either the Library Administration Page or Strategy Developer. Note that the Library Administration Page sets the number of jobs, while Developer sets the Maximum MB or RAM.

Library Administration Page

The Working Set Size limit can be set on the Intelligence Server tab of the Library Administration Page.

Instructions for accessing this page can be found in the Installation and Configuration Guide.

MicroStratey Developer

The Working Set limit setting can be found under Administration > Server > Configure Strategy Intelligence Server > Governing Rules > Memory Settings. For more information, see the System Administration Guide.

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Knowledge Article

Published:

April 17, 2019

Last Updated:

March 21, 2024

How to change the Working Set Size Limit

Library Administration Page

The Working Set Size limit can be set on the Intelligence Server tab of the Library Administration Page.

If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo	If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo
If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo	If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo
If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo	If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo
If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo	If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo
If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo	If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo
If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo	If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo
If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo	If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo
If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo	If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo
If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo	If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo
If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo	If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo
If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo	If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo
If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo	If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo
If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo	If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo
If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo	If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo
If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo	If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo
If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo	If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo
If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo	If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo

If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo	If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo
If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo	If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo
If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo	If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo
If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo	If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo
If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo	If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo
If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo	If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo
If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo	If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo
If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo	If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo
If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo	If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo
If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo	If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo
If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo	If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo
If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo	If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo
If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo	If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo
If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo	If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo
If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo	If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo
If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo	If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo
If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo	If the problem persists, log a support ticket regarding this logical defect to Strategy Support team and attach the DSSErrors.log file. OperationNew Instance CreatedExecute dossierYesSwitch bookmarkYesReset dossierYesRepromptingYesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting on)YesRefresh (with Web Preference > Project Defaults > History List > Duplicate Message on Repromt or Refresh setting off)NoExporting a dossierNoUndo or redoNoSortingNoDrillingNoSwitching pagesNoSwitching chaptersNoChanging FiltersNoAdding a datasetNoEditing a datasetNoDeleting a datasetNo