The MSTR Web logs will show following entry and indicate a configuration error:
… Caused by: java.io.IOException: Configuration Error: Invalid control flag, COM.SUN.SECURITY.AUTH.MODULE.KRB5LOGINMODULE …
This error indicates a configuration error with the jaas.conf file, whereby the content was copied over from a chat (within MS Teams) and hence formatted in a non-readable way for the configuration to be successful.
Please make sure the jaas.conf file is configured and formatted properly (with proper whitespaces and no tabs) for Kerberos/Integrated authentication to be successful.