SYMPTOM:
When adding or editing a channel using the Subscription Portal, users receive an error with code C0045007. When reviewing the Portal Errors Log, they find the following:
After selecting to add a new channel:
java.lang.ArrayIndexOutOfBoundsException: Array index out of range: 0
at java.util.Vector.get(Unknown Source)
at sun.jdbc.rowset.CachedRowSet.getCurrentRow(CachedRowSet.java:1400)
at sun.jdbc.rowset.CachedRowSet.getString(CachedRowSet.java:1438)
at sun.jdbc.rowset.CachedRowSet.getString(CachedRowSet.java:2167)
at com.Strategy.subscription.drivers.CSiteInfoDriver.getFoldercontents(CSiteInfoDriver.java:3460)
at java.lang.reflect.Method.invoke(Native Method)
at com.Strategy.subscription.drivers.CDriver.Execute(CDriver.java:89)
After editing an existing channel:
java.lang.NullPointerException
at com.Strategy.subscription.drivers.CSiteInfoDriver.getFoldercontents(CSiteInfoDriver.java:3502)
at java.lang.reflect.Method.invoke(Native Method)
at com.Strategy.subscription.drivers.CDriver.Execute(CDriver.java:89)
at com.mstr.transactor.te.tStep.SendXMLOut(tStep.java:363)
at com.mstr.transactor.te.tStep.runStep(tStep.java:176)
at com.mstr.transactor.te.tStep.Execute(tStep.java:550)
at com.mstr.transactor.te.tThreadPool$WorkerThread.run(tThreadPool.java:89)
CAUSE:
This issue occurs because the Applications folder has been set to a status of 'Inactive,' as shown below:
ACTION:
Using the Narrowcast Administrator console, activate the Applications Folder to resolve the issue, as shown below:
