SYMPTOM:
The subscription set of a Strategy Narrowcast service contains a valid email address to a distribution list. The System Message Viewer indicates that the service execution finishes successfully without any transmission errors, but every member of the distribution list does not receive the email.
CAUSE:
The service uses an information transmitter object whose Sender email address property does not have permissions in the SMTP Server to transmit messages to the specified distribution list.
ACTION:
Contact the SMTP Server administrator to grant the necessary permissions to the Sender email address in order to transmit messages to the specified distribution list.
To identify the Sender email address, perform the following two steps:
