KB11497: “The machine is currently being used by Delivery Engine system” error message appears when attempting to configure a system in MicroStrategy Narrowcast Server 9.0.x

SYMPTOM:
When attempting to configure a system, the following message appears in the System Configuration Wizard:
 

 
CAUSE:
The values of keys "SystemGUID," "SystemName," and "UseAs" are empty under the following registry path:
 

 
 
Note: for 64-bit Windows, the registry path is below:
 
Sample Code/Error
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\MicroStrategy\Strategy Broadcast Server\7.0\Setup
 
ACTION:
Delete the system strings in the registry by performing the steps below:
 

1. Open the Registry by entering 'Regedit' in the command window.
2. Go to 'KEY_LOCAL_MACHINE\SOFTWARE\MicroStrategy\ Strategy Broadcast Server\7.0\Setup.'
3. Remove 'SystemGUID,' 'SystemName,' and 'UsedAs.'

 
Note: Ensure that the registry is backed up prior to any modifications to the registry.
 
WARNING:
Modifying registry values incorrectly may cause serious, system-wide problems that may require the re-installation of Microsoft Windows. Any edit of the registry is done at the user's own risk. Since these are user-initiated changes, they are not covered by any Strategy warranty. If using Microsoft Windows, the user should backup the registry and/or update an Emergency Repair Disk prior to alterations.