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KB12173: When executing any report in MicroStrategy Web, the error "mstrDialogImpl is undefined" occurs


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KB12173: When executing any report in MicroStrategy Web, the error "mstrDialogImpl is undefined" occurs

SYMPTOM:
Any user trying to execute a report in Strategy Web receives the following error:
 
mstrDialogImpl is undefined
The report does not bring back any result.
 
CAUSE:
A possible reason for this error is that a Proxy Server has been configured in a way that prevents the reports from being displayed.
 
ACTION:
Review Proxy configuration. Try disabling the caching for the particular URL involved if this is not already the case.
This issue is logged as SCOPUS ID 263067


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Knowledge Article

Published:

June 23, 2017

Last Updated:

June 23, 2017