SYMPTOM:
The following error message appears when attempting to start a system in Strategy Narrowcast Server 8.x:
The following error appears in the DELogs file:
CAUSE:
This issue may occur when the msxml3.dll and/or msmxm3r.dll files, located under C:\WINNT\System32 on the Strategy Narrowcast Server 7.x or 8.x machine, have become corrupted. A potential cause of the corruption may be due to the use of the Microsoft Windows Update. Please refer to Microsoft Article 836982- You receive a "0x8007045A ERROR_DLL_INIT_FAILED" error message when you use the Windows Update Web site or use the Microsoft Update Web site for further information.
ACTION:
Reinstall the Microsoft XML Parser to resolve this issue. This application may be downloaded from the Microsoft Download site.
WARNING:
The third-party product(s) discussed in this technical note is manufactured by vendors independent of Strategy. Strategy makes no warranty, express, implied or otherwise, regarding this product, including its performance or reliability.
