EducationSoftwareStrategy.com
StrategyCommunity

Knowledge Base

Product

Community

Knowledge Base

TopicsBrowse ArticlesDeveloper Zone

Product

Download SoftwareProduct DocumentationSecurity Hub

Education

Tutorial VideosSolution GalleryEducation courses

Community

GuidelinesGrandmastersEvents
x_social-icon_white.svglinkedin_social-icon_white.svg
Strategy logoCommunity

© Strategy Inc. All Rights Reserved.

LegalTerms of UsePrivacy Policy
  1. Home
  2. Topics

KB12769: The installation routine hangs while installing MicroStrategy Office 9.x


Community Admin

• Strategy


When trying to install MicroStrategy Office 9.x, the installation routine hangs. The Install.log ends abruptly like the following example: Created the core MicroStrategy registry entries Created program folder MicroStrategy Beginning data transfer... A possible cause for this is that the Microsoft .NET Framework has not been installed properly.

SYMPTOM:
When trying to install Strategy Office 9.x, the installation routine hangs. The Install.log ends abruptly like the following example:
 
Created the core Strategy registry entries
Created program folder Strategy
Beginning data transfer...
 
CAUSE:
A possible cause for this is that the Microsoft .NET Framework has not been installed properly.
 
ACTION:
Install the Microsoft .NET Framework first and then try to install Strategy Office again.
 


Comment

0 comments

Details

Knowledge Article

Published:

June 22, 2017

Last Updated:

June 22, 2017