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KB13055: The projects are not displayed under the project source in MicroStrategy Desktop 9.x and newer


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• Strategy


This KB addresses an issue where users open MicroStrategy Developer and do not see the projects under the project source.

SYMPTOM:
After installing the Strategy 9.x or newer product suite, users open Strategy Developer and do not see the projects under the project source. The projects are not displayed even when these are shown as loaded in Project Monitor.
 
Strategy Analyst, Developer, and Architect components are not included under Strategy Developer Products when modifying Strategy through Add/Remove Programs. The image shown below displays what the Strategy Developer Products section should look like:

ka04W000000OcZIQA0_0EM440000002LOs.png

 
CAUSE:
This issue occurs due to the installation of Strategy Developer 9.x or newer with an insufficient License Key.  If there are no Developer licenses, Developer cannot be used. 
 
ACTION:
In order to see the projects under the project source, Strategy Developer must be installed with a key that contains Strategy Developer Analyst, Developer, and Architect licenses.


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Knowledge Article

Published:

May 10, 2017

Last Updated:

May 10, 2017