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KB13643: ‘ActiveX component can’t create object’ error message appears when opening MicroStrategy Configuration Wizard 9.x


Community Admin

• Strategy


SYMPTOM:
When users attempt to open the Strategy Configuration Wizard after the installation of the Strategy Product Suite, the following error message is displayed:
 

ka04W000000OcYaQAK_0EM440000002HXU.gif

 
Run-time error '429'
ActiveX component can´t create object
CAUSE:
The RegObj.dll file has been removed from the machine by a third-party application such as Trend Micro Office Scan.
 
ACTION:
Copy the Regobj.dll file from a different machine into the Strategy folder. The default path is:
 
C:\Program Files\Common Files\Strategy
Then register the library file with the following command:
 
regsvr32.exe /s regobj.dll
Administrators can also create a batch script (.cmd file) to copy the regobj.dll and register it automatically. This script can be included in the Windows Startup folder.
 
An example of the script is as follows:
 
c:
copy "\backup\regobj.dll" "\Program Files\Common Files\Strategy"
cd "C:\Program Files\Common Files\Strategy"
regsvr32.exe /s regobj.dll
exit


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Knowledge Article

Published:

May 15, 2017

Last Updated:

May 15, 2017