Yes ProductStrategy Support CaseStrategy Internal IDDescriptionToolsNo Technical Support CaseDE30641Unable to connect to Master Health Agent due to the missing of log folderTools819116DE30651HTML code instead of text shows up in Project Communication in 10.2 after being updated via Command Manager scriptTools822384DE30653Add Mstr_require_jar MAEMUtilities to mstrcmdmgrw.10.0.2500.0134 on AIX and SolarisToolsNo Technical Support CaseDE30719Error occurs when upgrading EM WH DB of Oracle from 941 to 103ToolsNo Technical Support CaseDE30881Data Load failed in MySQL when the EMWH is upgraded from 9sTools823850DE31011Data load fails in Production and no errors are displayed in the DSSError log only in the EM logTools823703DE31046When executed, Command Manager ADD ACE FOR FOLDER and REMOVE ACE FROM FOLDER commands do not update on all nodes. Any security changes made are also reset to default values after an I-Server restart.ToolsNo Technical Support CaseDE31038Error in typing Korean in Query editor on datasource import in MSTR 10 EA2/RCToolsNo Technical Support CaseDE11801Data import from some table will get "Warehouse table is missing in database" if use myhive JDBC driverToolsNo Technical Support CaseDE26348Cannot connect to Apache Hive from Mac version mstr Desktop.Tools789484DE24058Tooltip values display wrong categories in Express modeTools814008DE27118Incorrect selections in Visual Insight Image Layout visualization in Strategy Web Universal 10.2 ASP.NETToolsNo Technical Support CaseDE30799I-Server Crashed and Core Files Got createdTools813984DE30878Visual Insight Image Layout visualization doesn't recognized the Brazilian states Maranhao and Sao Paulo in Strategy Web Universal 10.2 ASP.NETTools829944DE31135Defined threshold is not applied to Image Layout in RSD.Tools813040DE31401ESRI - ESRI bubble map does not re-center when making a selector selection.ServerNo Technical Support CaseDE29417After change 1:M relationship to M:M relationship and IR, it is changed as M:M table although the data is 1:MServerNo Technical Support CaseDE29525Relationship table has different order of attribute (Only CSI )Server819974DE29777I-Server crashes after upgrading to 10.2 and running document Team Leader DashboardServer818354DE30277Intelligence Server CrashServerNo Technical Support CaseDE30044Selector in panel stack can't target panel stack.ServerNo Technical Support CaseDE30410Incorrect default dark-theme font and container formatting in new sheetTools799723DE30328"Unable to download ESRI map. No internet connection" error occurs when running ESRI in MAD. ServerNo Technical Support CaseDE30023The badge is unlocked unexpectedly after login failureServerNo Technical Support CaseDE30744Server API does not return phone numbersServerNo Technical Support CaseDE31757Update IDM version in 10.3 HF1ServerNo Technical Support CaseDE29793Data mismatch in 10.2 and 10.3ServerNo Technical Support CaseDE30792Get Analytical Engine calculation error: calculation event evaluation failed when execute normal report with consolidation and movingsum metricServer802730DE30793I have a report that has Derived Elements that I can't change. When I try, they blank out, and I have to just close the report and go back in.ServerNo Technical Support CaseDE31097ID =0 is treated as null by IR for cube with partitionPlatformsNo Technical Support CaseDE31931Cannot remote desktop to windows machine with mstr user for new windows AMI "ami-530e0239"Platforms726181DE4681Unable to install 9.4.1 Hotfix 6 on server with only Strategy MDX Provider installedPlatformsNo Technical Support CaseDE15206HotFix routines should automatically stop and start services as requiredPlatformsNo Technical Support CaseDE15749Use of HF installer name is not consistentPlatformsNo Technical Support CaseDE26453HF Silent options.txt have no option for new Usher MySQL locationPlatformsNo Technical Support CaseDE26776Failed to install hotfix1PlatformsNo Technical Support CaseDE28363APNS switch was reset to OFF after hotfix installPlatforms820424DE30756Installation of 10.2 HF1 fails on AIXPlatformsNo Technical Support CaseDE30759Worpdress plugin cannot be downloaded on-prem environmentPlatformsNo Technical Support CaseDE31551Self-Registration Error for 10.3HF1 installation in WindowsPlatformsNo Technical Support CaseDE31552License Agreement can't be found during installationPlatformsNo Technical Support CaseDE31557The version for IServer is not updated.PlatformsNo Technical Support CaseDE31584During upgrade, we should not update/change the server_aes.key filePlatformsNo Technical Support CaseDE31657Files under asp folder of Operation Manager are not updatedPlatformsNo Technical Support CaseDE31889Missing files for Usher after applied 10.3.0100.0003 upon 10.3PlatformsNo Technical Support CaseDE32029Strategy.war is missing once upgrading 10.3GA to build 10.3.0100.0004.PlatformsNo Technical Support CaseDE32074HF installation aborted with Java IllegalArgumentExceptionPlatformsNo Technical Support CaseDE32120Usher Server version is wrong, 10.3GA (=2.4.160)PlatformsNo Technical Support CaseDE32490JSP Web/Mobile/OM/WS files changed in 10.3 HF1 are not populated in HF DataNew foldersServer776152DE30630Unable to restart the Intelligence server.Server799104DE30873Project loading time too high - issue with statisticsClientsNo Technical Support CaseDE31375Memory keeps increasing and finally crashes the app after launching app with clear on close as on.ToolsNo Technical Support CaseDE30047An end user's additional device is enrolled we cannot get push notificationServer811322DE30877When we try to migrate some reports to Production environment using Object Manager, we get the following error: Excepcion de HRESULT:0x80041FBFServer825500DE31472Project merge between MDs | Merge failedNoneNo Technical Support CaseDE3121910.3.0 HF1 Usher Environment Set upServerNo Technical Support CaseDE30902IServer crash at MBase::ContractManagerAllocator related to DFCCSICubeTableCollectionBase::GetMaxLevelServer813768DE2978510.2 ASP webserver using JRE 1.7 always uses TLS 1.0 instead of TLS 1.2 for webserver <> iserver traffic encryptionTools814449DE23832'HTML Tag' attribute form shows as static text in the filter section of Visual InsightToolsNo Technical Support CaseDE30419Metrics added from Schema (all objects) won't inherit existing formatting on grid. Still keep as default format.ToolsNo Technical Support CaseDE32411Fail to drag attribute header to move it from rows to column. The moving tag will stick on screenTools822594DE30647A Korean text is broken in Visual Insight 10.3 RCClientsNo Technical Support CaseDE31441Images are always empty and cannot be retrieved from WHClientsNo Technical Support CaseDE31010Need to fix usher pro dashboard defects (especially when location tracking is enabled for the Usher Security badge)ToolsNo Technical Support CaseDE30241The login page is displayed 3 times before displaying the real dashboard when open an DDA cube connected to a serverTools768102DE30493Browser process crashes when clicking on a cell grid and draggingToolsNo Technical Support CaseDE31706The loging page is displayed 3 times before displaying the real dashboard when open an DDA cube connected to a serverClientsNo Technical Support CaseDE30667A blank page is shown when running a document based on an unpublished cube. [Regression from 10.2]Clients793110DE30393Stored XSS ExistsServerNo Technical Support CaseUS45909Change the behavior of the feature flag of F3320ClientsNo Technical Support CaseUS4489Cube size got increased lot (almost 2 times) on 10.2 comparing with 941Clients114973DE36120App crashes when selector value manipulated after applying 10.3 HF1 patch 7 to the MSTR appClients819868DE36121When user under APPUSER Group is executing dashboard in SIT project, dashboard is crashing on iPad.Clients118811DE36865Optimize the default zoom factor of ESRI Map on Mobile (Gaode) for Chinese users when there is only one data point.Clients829821DE35985 In android device, using URL API to open a document A with prompt. The answer cannot be passed to Document B through link .Clients120496DE36779The selected color for linkbar selector Cannot take effect for 10.3 android app only InstancesThis is the root element for the XML File. If multiple instances exist, they will exist within this element.InstanceThis defines each individual instance. An instance will represent a single installation. An instance will contain many elements of an installation. There can be multiple 'instance' elements if multiple installations exist on the machine.hostThis is the host machine name of the machine which Strategy is installed.homeThis defines the home directory of Strategy. The default location is "/var/opt/Strategy".versionThis defines the GA version of which is installed. Example: "9.3.0".buildThis should be the exact build of the GA version installed. Example of 9.3.0: "9.3.000.055".hfbuildIf a hotfix has been installed, this field will contain the build version with the hotfix. If no hotfix is installed, this should be the same version as the GA. Example of 9.3.0 Hotfix 4: "9.3.080.055".lastopThis defines the last operation done on the installation. This can be Repair, Fresh Install, etc.modtimeThe last time this installation has been modified or altered by a Strategy Installer.medialocThis defines the location where the downloaded installation was extracted to and installed from. If this location no longer exists or is invalid, operations such as a repair install may fail.hfmedialocThis defines the location where the downloaded Hotfix installation was extracted to and installed from. If this location no longer exists, operations such as a repair install for a Hotfix may fail. If no Hotfix has been applied in this environment, the entry is: "undefined".uninstdirThis defines the location where the uninstaller for Strategy is located. The default location is "/opt/Strategy/_uninstall".dirtyIf a previous installation was not successful, this flag will be set to "true". If this flag is set to "true", any Strategy Installer will prompt for this installation to have a repair install performed on it. When this flag is set to "false", it is assumed that the integrity of the installation is correct.Idle ModeEnumDSSProjectStatusExecution IdleDssProjectStatusExecIdleRequest IdleDssProjectStatusRequestIdleFull IdleDssProjectStatusFullIdleActive (Loaded)DssProjectStatusActiveButton NameButton IconWeb Privilege(s)Privilege LevelUse Design Mode | Yes ProductStrategy Support CaseStrategy Internal IDDescriptionToolsNo Technical Support CaseDE30641Unable to connect to Master Health Agent due to the missing of log folderTools819116DE30651HTML code instead of text shows up in Project Communication in 10.2 after being updated via Command Manager scriptTools822384DE30653Add Mstr_require_jar MAEMUtilities to mstrcmdmgrw.10.0.2500.0134 on AIX and SolarisToolsNo Technical Support CaseDE30719Error occurs when upgrading EM WH DB of Oracle from 941 to 103ToolsNo Technical Support CaseDE30881Data Load failed in MySQL when the EMWH is upgraded from 9sTools823850DE31011Data load fails in Production and no errors are displayed in the DSSError log only in the EM logTools823703DE31046When executed, Command Manager ADD ACE FOR FOLDER and REMOVE ACE FROM FOLDER commands do not update on all nodes. Any security changes made are also reset to default values after an I-Server restart.ToolsNo Technical Support CaseDE31038Error in typing Korean in Query editor on datasource import in MSTR 10 EA2/RCToolsNo Technical Support CaseDE11801Data import from some table will get "Warehouse table is missing in database" if use myhive JDBC driverToolsNo Technical Support CaseDE26348Cannot connect to Apache Hive from Mac version mstr Desktop.Tools789484DE24058Tooltip values display wrong categories in Express modeTools814008DE27118Incorrect selections in Visual Insight Image Layout visualization in Strategy Web Universal 10.2 ASP.NETToolsNo Technical Support CaseDE30799I-Server Crashed and Core Files Got createdTools813984DE30878Visual Insight Image Layout visualization doesn't recognized the Brazilian states Maranhao and Sao Paulo in Strategy Web Universal 10.2 ASP.NETTools829944DE31135Defined threshold is not applied to Image Layout in RSD.Tools813040DE31401ESRI - ESRI bubble map does not re-center when making a selector selection.ServerNo Technical Support CaseDE29417After change 1:M relationship to M:M relationship and IR, it is changed as M:M table although the data is 1:MServerNo Technical Support CaseDE29525Relationship table has different order of attribute (Only CSI )Server819974DE29777I-Server crashes after upgrading to 10.2 and running document Team Leader DashboardServer818354DE30277Intelligence Server CrashServerNo Technical Support CaseDE30044Selector in panel stack can't target panel stack.ServerNo Technical Support CaseDE30410Incorrect default dark-theme font and container formatting in new sheetTools799723DE30328"Unable to download ESRI map. No internet connection" error occurs when running ESRI in MAD. ServerNo Technical Support CaseDE30023The badge is unlocked unexpectedly after login failureServerNo Technical Support CaseDE30744Server API does not return phone numbersServerNo Technical Support CaseDE31757Update IDM version in 10.3 HF1ServerNo Technical Support CaseDE29793Data mismatch in 10.2 and 10.3ServerNo Technical Support CaseDE30792Get Analytical Engine calculation error: calculation event evaluation failed when execute normal report with consolidation and movingsum metricServer802730DE30793I have a report that has Derived Elements that I can't change. When I try, they blank out, and I have to just close the report and go back in.ServerNo Technical Support CaseDE31097ID =0 is treated as null by IR for cube with partitionPlatformsNo Technical Support CaseDE31931Cannot remote desktop to windows machine with mstr user for new windows AMI "ami-530e0239"Platforms726181DE4681Unable to install 9.4.1 Hotfix 6 on server with only Strategy MDX Provider installedPlatformsNo Technical Support CaseDE15206HotFix routines should automatically stop and start services as requiredPlatformsNo Technical Support CaseDE15749Use of HF installer name is not consistentPlatformsNo Technical Support CaseDE26453HF Silent options.txt have no option for new Usher MySQL locationPlatformsNo Technical Support CaseDE26776Failed to install hotfix1PlatformsNo Technical Support CaseDE28363APNS switch was reset to OFF after hotfix installPlatforms820424DE30756Installation of 10.2 HF1 fails on AIXPlatformsNo Technical Support CaseDE30759Worpdress plugin cannot be downloaded on-prem environmentPlatformsNo Technical Support CaseDE31551Self-Registration Error for 10.3HF1 installation in WindowsPlatformsNo Technical Support CaseDE31552License Agreement can't be found during installationPlatformsNo Technical Support CaseDE31557The version for IServer is not updated.PlatformsNo Technical Support CaseDE31584During upgrade, we should not update/change the server_aes.key filePlatformsNo Technical Support CaseDE31657Files under asp folder of Operation Manager are not updatedPlatformsNo Technical Support CaseDE31889Missing files for Usher after applied 10.3.0100.0003 upon 10.3PlatformsNo Technical Support CaseDE32029Strategy.war is missing once upgrading 10.3GA to build 10.3.0100.0004.PlatformsNo Technical Support CaseDE32074HF installation aborted with Java IllegalArgumentExceptionPlatformsNo Technical Support CaseDE32120Usher Server version is wrong, 10.3GA (=2.4.160)PlatformsNo Technical Support CaseDE32490JSP Web/Mobile/OM/WS files changed in 10.3 HF1 are not populated in HF DataNew foldersServer776152DE30630Unable to restart the Intelligence server.Server799104DE30873Project loading time too high - issue with statisticsClientsNo Technical Support CaseDE31375Memory keeps increasing and finally crashes the app after launching app with clear on close as on.ToolsNo Technical Support CaseDE30047An end user's additional device is enrolled we cannot get push notificationServer811322DE30877When we try to migrate some reports to Production environment using Object Manager, we get the following error: Excepcion de HRESULT:0x80041FBFServer825500DE31472Project merge between MDs | Merge failedNoneNo Technical Support CaseDE3121910.3.0 HF1 Usher Environment Set upServerNo Technical Support CaseDE30902IServer crash at MBase::ContractManagerAllocator related to DFCCSICubeTableCollectionBase::GetMaxLevelServer813768DE2978510.2 ASP webserver using JRE 1.7 always uses TLS 1.0 instead of TLS 1.2 for webserver <> iserver traffic encryptionTools814449DE23832'HTML Tag' attribute form shows as static text in the filter section of Visual InsightToolsNo Technical Support CaseDE30419Metrics added from Schema (all objects) won't inherit existing formatting on grid. Still keep as default format.ToolsNo Technical Support CaseDE32411Fail to drag attribute header to move it from rows to column. The moving tag will stick on screenTools822594DE30647A Korean text is broken in Visual Insight 10.3 RCClientsNo Technical Support CaseDE31441Images are always empty and cannot be retrieved from WHClientsNo Technical Support CaseDE31010Need to fix usher pro dashboard defects (especially when location tracking is enabled for the Usher Security badge)ToolsNo Technical Support CaseDE30241The login page is displayed 3 times before displaying the real dashboard when open an DDA cube connected to a serverTools768102DE30493Browser process crashes when clicking on a cell grid and draggingToolsNo Technical Support CaseDE31706The loging page is displayed 3 times before displaying the real dashboard when open an DDA cube connected to a serverClientsNo Technical Support CaseDE30667A blank page is shown when running a document based on an unpublished cube. [Regression from 10.2]Clients793110DE30393Stored XSS ExistsServerNo Technical Support CaseUS45909Change the behavior of the feature flag of F3320ClientsNo Technical Support CaseUS4489Cube size got increased lot (almost 2 times) on 10.2 comparing with 941Clients114973DE36120App crashes when selector value manipulated after applying 10.3 HF1 patch 7 to the MSTR appClients819868DE36121When user under APPUSER Group is executing dashboard in SIT project, dashboard is crashing on iPad.Clients118811DE36865Optimize the default zoom factor of ESRI Map on Mobile (Gaode) for Chinese users when there is only one data point.Clients829821DE35985 In android device, using URL API to open a document A with prompt. The answer cannot be passed to Document B through link .Clients120496DE36779The selected color for linkbar selector Cannot take effect for 10.3 android app only InstancesThis is the root element for the XML File. If multiple instances exist, they will exist within this element.InstanceThis defines each individual instance. An instance will represent a single installation. An instance will contain many elements of an installation. There can be multiple 'instance' elements if multiple installations exist on the machine.hostThis is the host machine name of the machine which Strategy is installed.homeThis defines the home directory of Strategy. The default location is "/var/opt/Strategy".versionThis defines the GA version of which is installed. Example: "9.3.0".buildThis should be the exact build of the GA version installed. Example of 9.3.0: "9.3.000.055".hfbuildIf a hotfix has been installed, this field will contain the build version with the hotfix. If no hotfix is installed, this should be the same version as the GA. Example of 9.3.0 Hotfix 4: "9.3.080.055".lastopThis defines the last operation done on the installation. This can be Repair, Fresh Install, etc.modtimeThe last time this installation has been modified or altered by a Strategy Installer.medialocThis defines the location where the downloaded installation was extracted to and installed from. If this location no longer exists or is invalid, operations such as a repair install may fail.hfmedialocThis defines the location where the downloaded Hotfix installation was extracted to and installed from. If this location no longer exists, operations such as a repair install for a Hotfix may fail. If no Hotfix has been applied in this environment, the entry is: "undefined".uninstdirThis defines the location where the uninstaller for Strategy is located. The default location is "/opt/Strategy/_uninstall".dirtyIf a previous installation was not successful, this flag will be set to "true". If this flag is set to "true", any Strategy Installer will prompt for this installation to have a repair install performed on it. When this flag is set to "false", it is assumed that the integrity of the installation is correct.Idle ModeEnumDSSProjectStatusExecution IdleDssProjectStatusExecIdleRequest IdleDssProjectStatusRequestIdleFull IdleDssProjectStatusFullIdleActive (Loaded)DssProjectStatusActiveButton NameButton IconWeb Privilege(s)Privilege LevelUse Design Mode | Yes ProductStrategy Support CaseStrategy Internal IDDescriptionToolsNo Technical Support CaseDE30641Unable to connect to Master Health Agent due to the missing of log folderTools819116DE30651HTML code instead of text shows up in Project Communication in 10.2 after being updated via Command Manager scriptTools822384DE30653Add Mstr_require_jar MAEMUtilities to mstrcmdmgrw.10.0.2500.0134 on AIX and SolarisToolsNo Technical Support CaseDE30719Error occurs when upgrading EM WH DB of Oracle from 941 to 103ToolsNo Technical Support CaseDE30881Data Load failed in MySQL when the EMWH is upgraded from 9sTools823850DE31011Data load fails in Production and no errors are displayed in the DSSError log only in the EM logTools823703DE31046When executed, Command Manager ADD ACE FOR FOLDER and REMOVE ACE FROM FOLDER commands do not update on all nodes. Any security changes made are also reset to default values after an I-Server restart.ToolsNo Technical Support CaseDE31038Error in typing Korean in Query editor on datasource import in MSTR 10 EA2/RCToolsNo Technical Support CaseDE11801Data import from some table will get "Warehouse table is missing in database" if use myhive JDBC driverToolsNo Technical Support CaseDE26348Cannot connect to Apache Hive from Mac version mstr Desktop.Tools789484DE24058Tooltip values display wrong categories in Express modeTools814008DE27118Incorrect selections in Visual Insight Image Layout visualization in Strategy Web Universal 10.2 ASP.NETToolsNo Technical Support CaseDE30799I-Server Crashed and Core Files Got createdTools813984DE30878Visual Insight Image Layout visualization doesn't recognized the Brazilian states Maranhao and Sao Paulo in Strategy Web Universal 10.2 ASP.NETTools829944DE31135Defined threshold is not applied to Image Layout in RSD.Tools813040DE31401ESRI - ESRI bubble map does not re-center when making a selector selection.ServerNo Technical Support CaseDE29417After change 1:M relationship to M:M relationship and IR, it is changed as M:M table although the data is 1:MServerNo Technical Support CaseDE29525Relationship table has different order of attribute (Only CSI )Server819974DE29777I-Server crashes after upgrading to 10.2 and running document Team Leader DashboardServer818354DE30277Intelligence Server CrashServerNo Technical Support CaseDE30044Selector in panel stack can't target panel stack.ServerNo Technical Support CaseDE30410Incorrect default dark-theme font and container formatting in new sheetTools799723DE30328"Unable to download ESRI map. No internet connection" error occurs when running ESRI in MAD. ServerNo Technical Support CaseDE30023The badge is unlocked unexpectedly after login failureServerNo Technical Support CaseDE30744Server API does not return phone numbersServerNo Technical Support CaseDE31757Update IDM version in 10.3 HF1ServerNo Technical Support CaseDE29793Data mismatch in 10.2 and 10.3ServerNo Technical Support CaseDE30792Get Analytical Engine calculation error: calculation event evaluation failed when execute normal report with consolidation and movingsum metricServer802730DE30793I have a report that has Derived Elements that I can't change. When I try, they blank out, and I have to just close the report and go back in.ServerNo Technical Support CaseDE31097ID =0 is treated as null by IR for cube with partitionPlatformsNo Technical Support CaseDE31931Cannot remote desktop to windows machine with mstr user for new windows AMI "ami-530e0239"Platforms726181DE4681Unable to install 9.4.1 Hotfix 6 on server with only Strategy MDX Provider installedPlatformsNo Technical Support CaseDE15206HotFix routines should automatically stop and start services as requiredPlatformsNo Technical Support CaseDE15749Use of HF installer name is not consistentPlatformsNo Technical Support CaseDE26453HF Silent options.txt have no option for new Usher MySQL locationPlatformsNo Technical Support CaseDE26776Failed to install hotfix1PlatformsNo Technical Support CaseDE28363APNS switch was reset to OFF after hotfix installPlatforms820424DE30756Installation of 10.2 HF1 fails on AIXPlatformsNo Technical Support CaseDE30759Worpdress plugin cannot be downloaded on-prem environmentPlatformsNo Technical Support CaseDE31551Self-Registration Error for 10.3HF1 installation in WindowsPlatformsNo Technical Support CaseDE31552License Agreement can't be found during installationPlatformsNo Technical Support CaseDE31557The version for IServer is not updated.PlatformsNo Technical Support CaseDE31584During upgrade, we should not update/change the server_aes.key filePlatformsNo Technical Support CaseDE31657Files under asp folder of Operation Manager are not updatedPlatformsNo Technical Support CaseDE31889Missing files for Usher after applied 10.3.0100.0003 upon 10.3PlatformsNo Technical Support CaseDE32029Strategy.war is missing once upgrading 10.3GA to build 10.3.0100.0004.PlatformsNo Technical Support CaseDE32074HF installation aborted with Java IllegalArgumentExceptionPlatformsNo Technical Support CaseDE32120Usher Server version is wrong, 10.3GA (=2.4.160)PlatformsNo Technical Support CaseDE32490JSP Web/Mobile/OM/WS files changed in 10.3 HF1 are not populated in HF DataNew foldersServer776152DE30630Unable to restart the Intelligence server.Server799104DE30873Project loading time too high - issue with statisticsClientsNo Technical Support CaseDE31375Memory keeps increasing and finally crashes the app after launching app with clear on close as on.ToolsNo Technical Support CaseDE30047An end user's additional device is enrolled we cannot get push notificationServer811322DE30877When we try to migrate some reports to Production environment using Object Manager, we get the following error: Excepcion de HRESULT:0x80041FBFServer825500DE31472Project merge between MDs | Merge failedNoneNo Technical Support CaseDE3121910.3.0 HF1 Usher Environment Set upServerNo Technical Support CaseDE30902IServer crash at MBase::ContractManagerAllocator related to DFCCSICubeTableCollectionBase::GetMaxLevelServer813768DE2978510.2 ASP webserver using JRE 1.7 always uses TLS 1.0 instead of TLS 1.2 for webserver <> iserver traffic encryptionTools814449DE23832'HTML Tag' attribute form shows as static text in the filter section of Visual InsightToolsNo Technical Support CaseDE30419Metrics added from Schema (all objects) won't inherit existing formatting on grid. Still keep as default format.ToolsNo Technical Support CaseDE32411Fail to drag attribute header to move it from rows to column. The moving tag will stick on screenTools822594DE30647A Korean text is broken in Visual Insight 10.3 RCClientsNo Technical Support CaseDE31441Images are always empty and cannot be retrieved from WHClientsNo Technical Support CaseDE31010Need to fix usher pro dashboard defects (especially when location tracking is enabled for the Usher Security badge)ToolsNo Technical Support CaseDE30241The login page is displayed 3 times before displaying the real dashboard when open an DDA cube connected to a serverTools768102DE30493Browser process crashes when clicking on a cell grid and draggingToolsNo Technical Support CaseDE31706The loging page is displayed 3 times before displaying the real dashboard when open an DDA cube connected to a serverClientsNo Technical Support CaseDE30667A blank page is shown when running a document based on an unpublished cube. [Regression from 10.2]Clients793110DE30393Stored XSS ExistsServerNo Technical Support CaseUS45909Change the behavior of the feature flag of F3320ClientsNo Technical Support CaseUS4489Cube size got increased lot (almost 2 times) on 10.2 comparing with 941Clients114973DE36120App crashes when selector value manipulated after applying 10.3 HF1 patch 7 to the MSTR appClients819868DE36121When user under APPUSER Group is executing dashboard in SIT project, dashboard is crashing on iPad.Clients118811DE36865Optimize the default zoom factor of ESRI Map on Mobile (Gaode) for Chinese users when there is only one data point.Clients829821DE35985 In android device, using URL API to open a document A with prompt. The answer cannot be passed to Document B through link .Clients120496DE36779The selected color for linkbar selector Cannot take effect for 10.3 android app only InstancesThis is the root element for the XML File. If multiple instances exist, they will exist within this element.InstanceThis defines each individual instance. An instance will represent a single installation. An instance will contain many elements of an installation. There can be multiple 'instance' elements if multiple installations exist on the machine.hostThis is the host machine name of the machine which Strategy is installed.homeThis defines the home directory of Strategy. The default location is "/var/opt/Strategy".versionThis defines the GA version of which is installed. Example: "9.3.0".buildThis should be the exact build of the GA version installed. Example of 9.3.0: "9.3.000.055".hfbuildIf a hotfix has been installed, this field will contain the build version with the hotfix. If no hotfix is installed, this should be the same version as the GA. Example of 9.3.0 Hotfix 4: "9.3.080.055".lastopThis defines the last operation done on the installation. This can be Repair, Fresh Install, etc.modtimeThe last time this installation has been modified or altered by a Strategy Installer.medialocThis defines the location where the downloaded installation was extracted to and installed from. If this location no longer exists or is invalid, operations such as a repair install may fail.hfmedialocThis defines the location where the downloaded Hotfix installation was extracted to and installed from. If this location no longer exists, operations such as a repair install for a Hotfix may fail. If no Hotfix has been applied in this environment, the entry is: "undefined".uninstdirThis defines the location where the uninstaller for Strategy is located. The default location is "/opt/Strategy/_uninstall".dirtyIf a previous installation was not successful, this flag will be set to "true". If this flag is set to "true", any Strategy Installer will prompt for this installation to have a repair install performed on it. When this flag is set to "false", it is assumed that the integrity of the installation is correct.Idle ModeEnumDSSProjectStatusExecution IdleDssProjectStatusExecIdleRequest IdleDssProjectStatusRequestIdleFull IdleDssProjectStatusFullIdleActive (Loaded)DssProjectStatusActiveButton NameButton IconWeb Privilege(s)Privilege LevelUse Design Mode | Yes ProductStrategy Support CaseStrategy Internal IDDescriptionToolsNo Technical Support CaseDE30641Unable to connect to Master Health Agent due to the missing of log folderTools819116DE30651HTML code instead of text shows up in Project Communication in 10.2 after being updated via Command Manager scriptTools822384DE30653Add Mstr_require_jar MAEMUtilities to mstrcmdmgrw.10.0.2500.0134 on AIX and SolarisToolsNo Technical Support CaseDE30719Error occurs when upgrading EM WH DB of Oracle from 941 to 103ToolsNo Technical Support CaseDE30881Data Load failed in MySQL when the EMWH is upgraded from 9sTools823850DE31011Data load fails in Production and no errors are displayed in the DSSError log only in the EM logTools823703DE31046When executed, Command Manager ADD ACE FOR FOLDER and REMOVE ACE FROM FOLDER commands do not update on all nodes. Any security changes made are also reset to default values after an I-Server restart.ToolsNo Technical Support CaseDE31038Error in typing Korean in Query editor on datasource import in MSTR 10 EA2/RCToolsNo Technical Support CaseDE11801Data import from some table will get "Warehouse table is missing in database" if use myhive JDBC driverToolsNo Technical Support CaseDE26348Cannot connect to Apache Hive from Mac version mstr Desktop.Tools789484DE24058Tooltip values display wrong categories in Express modeTools814008DE27118Incorrect selections in Visual Insight Image Layout visualization in Strategy Web Universal 10.2 ASP.NETToolsNo Technical Support CaseDE30799I-Server Crashed and Core Files Got createdTools813984DE30878Visual Insight Image Layout visualization doesn't recognized the Brazilian states Maranhao and Sao Paulo in Strategy Web Universal 10.2 ASP.NETTools829944DE31135Defined threshold is not applied to Image Layout in RSD.Tools813040DE31401ESRI - ESRI bubble map does not re-center when making a selector selection.ServerNo Technical Support CaseDE29417After change 1:M relationship to M:M relationship and IR, it is changed as M:M table although the data is 1:MServerNo Technical Support CaseDE29525Relationship table has different order of attribute (Only CSI )Server819974DE29777I-Server crashes after upgrading to 10.2 and running document Team Leader DashboardServer818354DE30277Intelligence Server CrashServerNo Technical Support CaseDE30044Selector in panel stack can't target panel stack.ServerNo Technical Support CaseDE30410Incorrect default dark-theme font and container formatting in new sheetTools799723DE30328"Unable to download ESRI map. No internet connection" error occurs when running ESRI in MAD. ServerNo Technical Support CaseDE30023The badge is unlocked unexpectedly after login failureServerNo Technical Support CaseDE30744Server API does not return phone numbersServerNo Technical Support CaseDE31757Update IDM version in 10.3 HF1ServerNo Technical Support CaseDE29793Data mismatch in 10.2 and 10.3ServerNo Technical Support CaseDE30792Get Analytical Engine calculation error: calculation event evaluation failed when execute normal report with consolidation and movingsum metricServer802730DE30793I have a report that has Derived Elements that I can't change. When I try, they blank out, and I have to just close the report and go back in.ServerNo Technical Support CaseDE31097ID =0 is treated as null by IR for cube with partitionPlatformsNo Technical Support CaseDE31931Cannot remote desktop to windows machine with mstr user for new windows AMI "ami-530e0239"Platforms726181DE4681Unable to install 9.4.1 Hotfix 6 on server with only Strategy MDX Provider installedPlatformsNo Technical Support CaseDE15206HotFix routines should automatically stop and start services as requiredPlatformsNo Technical Support CaseDE15749Use of HF installer name is not consistentPlatformsNo Technical Support CaseDE26453HF Silent options.txt have no option for new Usher MySQL locationPlatformsNo Technical Support CaseDE26776Failed to install hotfix1PlatformsNo Technical Support CaseDE28363APNS switch was reset to OFF after hotfix installPlatforms820424DE30756Installation of 10.2 HF1 fails on AIXPlatformsNo Technical Support CaseDE30759Worpdress plugin cannot be downloaded on-prem environmentPlatformsNo Technical Support CaseDE31551Self-Registration Error for 10.3HF1 installation in WindowsPlatformsNo Technical Support CaseDE31552License Agreement can't be found during installationPlatformsNo Technical Support CaseDE31557The version for IServer is not updated.PlatformsNo Technical Support CaseDE31584During upgrade, we should not update/change the server_aes.key filePlatformsNo Technical Support CaseDE31657Files under asp folder of Operation Manager are not updatedPlatformsNo Technical Support CaseDE31889Missing files for Usher after applied 10.3.0100.0003 upon 10.3PlatformsNo Technical Support CaseDE32029Strategy.war is missing once upgrading 10.3GA to build 10.3.0100.0004.PlatformsNo Technical Support CaseDE32074HF installation aborted with Java IllegalArgumentExceptionPlatformsNo Technical Support CaseDE32120Usher Server version is wrong, 10.3GA (=2.4.160)PlatformsNo Technical Support CaseDE32490JSP Web/Mobile/OM/WS files changed in 10.3 HF1 are not populated in HF DataNew foldersServer776152DE30630Unable to restart the Intelligence server.Server799104DE30873Project loading time too high - issue with statisticsClientsNo Technical Support CaseDE31375Memory keeps increasing and finally crashes the app after launching app with clear on close as on.ToolsNo Technical Support CaseDE30047An end user's additional device is enrolled we cannot get push notificationServer811322DE30877When we try to migrate some reports to Production environment using Object Manager, we get the following error: Excepcion de HRESULT:0x80041FBFServer825500DE31472Project merge between MDs | Merge failedNoneNo Technical Support CaseDE3121910.3.0 HF1 Usher Environment Set upServerNo Technical Support CaseDE30902IServer crash at MBase::ContractManagerAllocator related to DFCCSICubeTableCollectionBase::GetMaxLevelServer813768DE2978510.2 ASP webserver using JRE 1.7 always uses TLS 1.0 instead of TLS 1.2 for webserver <> iserver traffic encryptionTools814449DE23832'HTML Tag' attribute form shows as static text in the filter section of Visual InsightToolsNo Technical Support CaseDE30419Metrics added from Schema (all objects) won't inherit existing formatting on grid. Still keep as default format.ToolsNo Technical Support CaseDE32411Fail to drag attribute header to move it from rows to column. The moving tag will stick on screenTools822594DE30647A Korean text is broken in Visual Insight 10.3 RCClientsNo Technical Support CaseDE31441Images are always empty and cannot be retrieved from WHClientsNo Technical Support CaseDE31010Need to fix usher pro dashboard defects (especially when location tracking is enabled for the Usher Security badge)ToolsNo Technical Support CaseDE30241The login page is displayed 3 times before displaying the real dashboard when open an DDA cube connected to a serverTools768102DE30493Browser process crashes when clicking on a cell grid and draggingToolsNo Technical Support CaseDE31706The loging page is displayed 3 times before displaying the real dashboard when open an DDA cube connected to a serverClientsNo Technical Support CaseDE30667A blank page is shown when running a document based on an unpublished cube. [Regression from 10.2]Clients793110DE30393Stored XSS ExistsServerNo Technical Support CaseUS45909Change the behavior of the feature flag of F3320ClientsNo Technical Support CaseUS4489Cube size got increased lot (almost 2 times) on 10.2 comparing with 941Clients114973DE36120App crashes when selector value manipulated after applying 10.3 HF1 patch 7 to the MSTR appClients819868DE36121When user under APPUSER Group is executing dashboard in SIT project, dashboard is crashing on iPad.Clients118811DE36865Optimize the default zoom factor of ESRI Map on Mobile (Gaode) for Chinese users when there is only one data point.Clients829821DE35985 In android device, using URL API to open a document A with prompt. The answer cannot be passed to Document B through link .Clients120496DE36779The selected color for linkbar selector Cannot take effect for 10.3 android app only InstancesThis is the root element for the XML File. If multiple instances exist, they will exist within this element.InstanceThis defines each individual instance. An instance will represent a single installation. An instance will contain many elements of an installation. There can be multiple 'instance' elements if multiple installations exist on the machine.hostThis is the host machine name of the machine which Strategy is installed.homeThis defines the home directory of Strategy. The default location is "/var/opt/Strategy".versionThis defines the GA version of which is installed. Example: "9.3.0".buildThis should be the exact build of the GA version installed. Example of 9.3.0: "9.3.000.055".hfbuildIf a hotfix has been installed, this field will contain the build version with the hotfix. If no hotfix is installed, this should be the same version as the GA. Example of 9.3.0 Hotfix 4: "9.3.080.055".lastopThis defines the last operation done on the installation. This can be Repair, Fresh Install, etc.modtimeThe last time this installation has been modified or altered by a Strategy Installer.medialocThis defines the location where the downloaded installation was extracted to and installed from. If this location no longer exists or is invalid, operations such as a repair install may fail.hfmedialocThis defines the location where the downloaded Hotfix installation was extracted to and installed from. If this location no longer exists, operations such as a repair install for a Hotfix may fail. If no Hotfix has been applied in this environment, the entry is: "undefined".uninstdirThis defines the location where the uninstaller for Strategy is located. The default location is "/opt/Strategy/_uninstall".dirtyIf a previous installation was not successful, this flag will be set to "true". If this flag is set to "true", any Strategy Installer will prompt for this installation to have a repair install performed on it. When this flag is set to "false", it is assumed that the integrity of the installation is correct.Idle ModeEnumDSSProjectStatusExecution IdleDssProjectStatusExecIdleRequest IdleDssProjectStatusRequestIdleFull IdleDssProjectStatusFullIdleActive (Loaded)DssProjectStatusActiveButton NameButton IconWeb Privilege(s)Privilege LevelUse Design Mode |
Yes ProductStrategy Support CaseStrategy Internal IDDescriptionToolsNo Technical Support CaseDE30641Unable to connect to Master Health Agent due to the missing of log folderTools819116DE30651HTML code instead of text shows up in Project Communication in 10.2 after being updated via Command Manager scriptTools822384DE30653Add Mstr_require_jar MAEMUtilities to mstrcmdmgrw.10.0.2500.0134 on AIX and SolarisToolsNo Technical Support CaseDE30719Error occurs when upgrading EM WH DB of Oracle from 941 to 103ToolsNo Technical Support CaseDE30881Data Load failed in MySQL when the EMWH is upgraded from 9sTools823850DE31011Data load fails in Production and no errors are displayed in the DSSError log only in the EM logTools823703DE31046When executed, Command Manager ADD ACE FOR FOLDER and REMOVE ACE FROM FOLDER commands do not update on all nodes. Any security changes made are also reset to default values after an I-Server restart.ToolsNo Technical Support CaseDE31038Error in typing Korean in Query editor on datasource import in MSTR 10 EA2/RCToolsNo Technical Support CaseDE11801Data import from some table will get "Warehouse table is missing in database" if use myhive JDBC driverToolsNo Technical Support CaseDE26348Cannot connect to Apache Hive from Mac version mstr Desktop.Tools789484DE24058Tooltip values display wrong categories in Express modeTools814008DE27118Incorrect selections in Visual Insight Image Layout visualization in Strategy Web Universal 10.2 ASP.NETToolsNo Technical Support CaseDE30799I-Server Crashed and Core Files Got createdTools813984DE30878Visual Insight Image Layout visualization doesn't recognized the Brazilian states Maranhao and Sao Paulo in Strategy Web Universal 10.2 ASP.NETTools829944DE31135Defined threshold is not applied to Image Layout in RSD.Tools813040DE31401ESRI - ESRI bubble map does not re-center when making a selector selection.ServerNo Technical Support CaseDE29417After change 1:M relationship to M:M relationship and IR, it is changed as M:M table although the data is 1:MServerNo Technical Support CaseDE29525Relationship table has different order of attribute (Only CSI )Server819974DE29777I-Server crashes after upgrading to 10.2 and running document Team Leader DashboardServer818354DE30277Intelligence Server CrashServerNo Technical Support CaseDE30044Selector in panel stack can't target panel stack.ServerNo Technical Support CaseDE30410Incorrect default dark-theme font and container formatting in new sheetTools799723DE30328"Unable to download ESRI map. No internet connection" error occurs when running ESRI in MAD. ServerNo Technical Support CaseDE30023The badge is unlocked unexpectedly after login failureServerNo Technical Support CaseDE30744Server API does not return phone numbersServerNo Technical Support CaseDE31757Update IDM version in 10.3 HF1ServerNo Technical Support CaseDE29793Data mismatch in 10.2 and 10.3ServerNo Technical Support CaseDE30792Get Analytical Engine calculation error: calculation event evaluation failed when execute normal report with consolidation and movingsum metricServer802730DE30793I have a report that has Derived Elements that I can't change. When I try, they blank out, and I have to just close the report and go back in.ServerNo Technical Support CaseDE31097ID =0 is treated as null by IR for cube with partitionPlatformsNo Technical Support CaseDE31931Cannot remote desktop to windows machine with mstr user for new windows AMI "ami-530e0239"Platforms726181DE4681Unable to install 9.4.1 Hotfix 6 on server with only Strategy MDX Provider installedPlatformsNo Technical Support CaseDE15206HotFix routines should automatically stop and start services as requiredPlatformsNo Technical Support CaseDE15749Use of HF installer name is not consistentPlatformsNo Technical Support CaseDE26453HF Silent options.txt have no option for new Usher MySQL locationPlatformsNo Technical Support CaseDE26776Failed to install hotfix1PlatformsNo Technical Support CaseDE28363APNS switch was reset to OFF after hotfix installPlatforms820424DE30756Installation of 10.2 HF1 fails on AIXPlatformsNo Technical Support CaseDE30759Worpdress plugin cannot be downloaded on-prem environmentPlatformsNo Technical Support CaseDE31551Self-Registration Error for 10.3HF1 installation in WindowsPlatformsNo Technical Support CaseDE31552License Agreement can't be found during installationPlatformsNo Technical Support CaseDE31557The version for IServer is not updated.PlatformsNo Technical Support CaseDE31584During upgrade, we should not update/change the server_aes.key filePlatformsNo Technical Support CaseDE31657Files under asp folder of Operation Manager are not updatedPlatformsNo Technical Support CaseDE31889Missing files for Usher after applied 10.3.0100.0003 upon 10.3PlatformsNo Technical Support CaseDE32029Strategy.war is missing once upgrading 10.3GA to build 10.3.0100.0004.PlatformsNo Technical Support CaseDE32074HF installation aborted with Java IllegalArgumentExceptionPlatformsNo Technical Support CaseDE32120Usher Server version is wrong, 10.3GA (=2.4.160)PlatformsNo Technical Support CaseDE32490JSP Web/Mobile/OM/WS files changed in 10.3 HF1 are not populated in HF DataNew foldersServer776152DE30630Unable to restart the Intelligence server.Server799104DE30873Project loading time too high - issue with statisticsClientsNo Technical Support CaseDE31375Memory keeps increasing and finally crashes the app after launching app with clear on close as on.ToolsNo Technical Support CaseDE30047An end user's additional device is enrolled we cannot get push notificationServer811322DE30877When we try to migrate some reports to Production environment using Object Manager, we get the following error: Excepcion de HRESULT:0x80041FBFServer825500DE31472Project merge between MDs | Merge failedNoneNo Technical Support CaseDE3121910.3.0 HF1 Usher Environment Set upServerNo Technical Support CaseDE30902IServer crash at MBase::ContractManagerAllocator related to DFCCSICubeTableCollectionBase::GetMaxLevelServer813768DE2978510.2 ASP webserver using JRE 1.7 always uses TLS 1.0 instead of TLS 1.2 for webserver <> iserver traffic encryptionTools814449DE23832'HTML Tag' attribute form shows as static text in the filter section of Visual InsightToolsNo Technical Support CaseDE30419Metrics added from Schema (all objects) won't inherit existing formatting on grid. Still keep as default format.ToolsNo Technical Support CaseDE32411Fail to drag attribute header to move it from rows to column. The moving tag will stick on screenTools822594DE30647A Korean text is broken in Visual Insight 10.3 RCClientsNo Technical Support CaseDE31441Images are always empty and cannot be retrieved from WHClientsNo Technical Support CaseDE31010Need to fix usher pro dashboard defects (especially when location tracking is enabled for the Usher Security badge)ToolsNo Technical Support CaseDE30241The login page is displayed 3 times before displaying the real dashboard when open an DDA cube connected to a serverTools768102DE30493Browser process crashes when clicking on a cell grid and draggingToolsNo Technical Support CaseDE31706The loging page is displayed 3 times before displaying the real dashboard when open an DDA cube connected to a serverClientsNo Technical Support CaseDE30667A blank page is shown when running a document based on an unpublished cube. [Regression from 10.2]Clients793110DE30393Stored XSS ExistsServerNo Technical Support CaseUS45909Change the behavior of the feature flag of F3320ClientsNo Technical Support CaseUS4489Cube size got increased lot (almost 2 times) on 10.2 comparing with 941Clients114973DE36120App crashes when selector value manipulated after applying 10.3 HF1 patch 7 to the MSTR appClients819868DE36121When user under APPUSER Group is executing dashboard in SIT project, dashboard is crashing on iPad.Clients118811DE36865Optimize the default zoom factor of ESRI Map on Mobile (Gaode) for Chinese users when there is only one data point.Clients829821DE35985 In android device, using URL API to open a document A with prompt. The answer cannot be passed to Document B through link .Clients120496DE36779The selected color for linkbar selector Cannot take effect for 10.3 android app only InstancesThis is the root element for the XML File. If multiple instances exist, they will exist within this element.InstanceThis defines each individual instance. An instance will represent a single installation. An instance will contain many elements of an installation. There can be multiple 'instance' elements if multiple installations exist on the machine.hostThis is the host machine name of the machine which Strategy is installed.homeThis defines the home directory of Strategy. The default location is "/var/opt/Strategy".versionThis defines the GA version of which is installed. Example: "9.3.0".buildThis should be the exact build of the GA version installed. Example of 9.3.0: "9.3.000.055".hfbuildIf a hotfix has been installed, this field will contain the build version with the hotfix. If no hotfix is installed, this should be the same version as the GA. Example of 9.3.0 Hotfix 4: "9.3.080.055".lastopThis defines the last operation done on the installation. This can be Repair, Fresh Install, etc.modtimeThe last time this installation has been modified or altered by a Strategy Installer.medialocThis defines the location where the downloaded installation was extracted to and installed from. If this location no longer exists or is invalid, operations such as a repair install may fail.hfmedialocThis defines the location where the downloaded Hotfix installation was extracted to and installed from. If this location no longer exists, operations such as a repair install for a Hotfix may fail. If no Hotfix has been applied in this environment, the entry is: "undefined".uninstdirThis defines the location where the uninstaller for Strategy is located. The default location is "/opt/Strategy/_uninstall".dirtyIf a previous installation was not successful, this flag will be set to "true". If this flag is set to "true", any Strategy Installer will prompt for this installation to have a repair install performed on it. When this flag is set to "false", it is assumed that the integrity of the installation is correct.Idle ModeEnumDSSProjectStatusExecution IdleDssProjectStatusExecIdleRequest IdleDssProjectStatusRequestIdleFull IdleDssProjectStatusFullIdleActive (Loaded)DssProjectStatusActiveButton NameButton IconWeb Privilege(s)Privilege LevelUse Design Mode | Web Use Design ModeWeb ProfessionalPrint
| Web Use Design ModeWeb ProfessionalPrint
| Web Use Design ModeWeb ProfessionalPrint
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