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KB14000: Pie charts are not being displayed correctly and multiple pies are being shown instead of one in MicroStrategy Web 9.x


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• Strategy


In MicroStrategy Web 9.x, when displaying a pie chart, multiple pies are displayed instead of one.

SYMPTOM:
In Strategy Web 9.x, when displaying a pie chart, multiple pies are displayed instead of one.
 
When executing a report with a pie graph in Strategy Developer, it is displayed as shown below:
 

ka04W000000OdQkQAK_0EM4400000028t8.jpeg

 
However, in Strategy Web 9.x, multiple pies are displayed instead of one, as shown below:
 

ka04W000000OdQkQAK_0EM4400000028tC.jpeg

 
CAUSE:
The reason the graph displays differently in Strategy Web 9.x is because the option 'Series by Column' is enabled. Once the option 'Series by Row' is enabled, the graph will look similar to how it displays in Strategy Developer 9.x, as shown below:
 

ka04W000000OdQkQAK_0EM4400000028tE.jpeg

 
ACTION:
Enable the option 'Series by Row'.
 


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Knowledge Article

Published:

June 22, 2017

Last Updated:

June 22, 2017