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KB14042: ‘Error in My Subscriptions: This action could not be performed because the project is locked’ error occurs when subscribing to reports via MicroStrategy Web 10.x


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MicroStrategy Web 10.x users are unable to subscribe to reports and receive the following error message

SYMPTOM:
Strategy Web 10.x users are unable to subscribe to reports and receive the following error message:
 

ka04W000000OfdeQAC_0EM4400000028rk.jpeg

 
Error in My Subscriptions: This action could not be performed because the project is locked
CAUSE:
A reason for this behavior is that a Strategy Administrator - Command Manager 8.x script was executing at the same time, as shown below:
 

ka04W000000OfdeQAC_0EM4400000028rn.jpeg

 
The behavior is as per design. The Strategy metadata is locked when Strategy Administrator - Command Manager scripts, which can potentially edit it, are run. Subscribing to reports modifies the metadata and hence cannot prevent any metadata inconsistencies.
 
ACTION:
Strategy does not recommend running Strategy Administrator - Command Manager scripts on the production metadata during normal usage hours to prevent any form of metadata inconsistency.
 
14042


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Knowledge Article

Published:

June 21, 2017

Last Updated:

May 23, 2018