KB14286: When clicking on a report link in an HTML document, users get an HTTP 500.100 – Internal Server Error – ASP error in MicroStrategy Web

Symptom

With friendly error messages disabled in the browser, users click on a report in an HTML document and receive the following error in Strategy Web:
 

 
HTTP 500.100 - Internal Server Error - ASP error
Internet Information Services
Error Type:
Active Server Pages, ASP 0221 (0x80004005)
The specificed 'Page Language="vb" AutoEventWireup="false"
Codebehind="RebuildREport.asp.vb"
Inherits="ASPxMSTRWeb.RebuildReport"
validateRequest="false" option is unknown or invalid
/MicroStrategy/asp/RebuildREport.asp, line 1
If friendly messages are enabled, the user will receive a generic 'Page cannot be displayed' error.
 

Cause

The .asp extension is not properly mapped to the correct .dll file within IIS.
 

Action

Follow the steps below to resolve this issue:

• Open IIS
• Navigate to the Strategy virtual directory, right-click, and select Properties.
• On the Virtual Directory tab, choose Configuration.
• Under App Mappings, select the .asp file extension and choose Edit.
• In the Executable field, enter the path to the following .dll:
  C:\WINNT\Microsoft.NET\Framework\<.NET version>\aspnet_isapi.dll