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KB14419: When navigating from the Attributes folder during report creation, users may receive error ‘Error in report results: You do not have sufficient permission to access the resource you requested’ in MicroStrategy Web


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• Strategy


SYMPTOM:
When creating a report, users can click on the Attributes shortcut in the object browser to add attributes onto the template in Strategy Web 8.x. However, when the 'Up One Level' button is clicked, the following error occurs


Error in report results

Your request could not be processed due to a server error
Please try again. If the problem persists, contact the server Administrator

You do not have sufficient permission to access the resource you requested. If the problem persists, please contact the Strategy Server Administrator.

CAUSE:
This error is due to the user not having the View permission for the Schema Objects folder. After clicking the Attributes shortcut, clicking on the 'Up One Level' button will bring the user all the way back to the project level. However, Strategy Web still verifies permissions to the Schema Objects folder, even though the user does not navigate to that level.
 
ACTION:
Grant the user, group, or Everyone group at least View permission to the Schema Objects folder, as shown below:
 
 


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Knowledge Article

Published:

July 4, 2017

Last Updated:

July 4, 2017