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KB14445: User is unable to execute a Report Services document in MicroStrategy Developer and the ‘Design view’ button is grayed out


Stefan Zepeda

Salesforce Solutions Architect • Strategy


When a user tries to execute a Report Services document in MicroStrategy Developer, the 'Design view' button is grayed out and the 'Run' option is not available when right-clicking on the document.

SYMPTOM:
When a user tries to execute a Report Services document in Strategy Developer, the 'Design view' button is grayed out and the 'Run' option is not available when right-clicking on the document, as shown below:
 

ka02R000000kbqiQAA_0EM440000002FQX.jpeg

 
CAUSE:
The user is working in a 2-tier environment.
 
ACTION:
Access the project using a 3-tier connection to enable this functionality.
 


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Knowledge Article

Published:

June 7, 2017

Last Updated:

June 7, 2017