SYMPTOM:
When accessing the Portal Repository page for the Strategy Narrowcast Server 9.x Subscription Portal Administrator, the following error occurs:
CAUSE:
This error occurs because the Microsoft Access database for which the DSN listed is pointing to no longer exists or has been moved.
NOTE: The specific DSN listed in the error message is for the Strategy Narrowcast Server 9.x Tutorial repositories.
ACTION:
There are two available actions:
- Re-point the DSN to the correct location for the Strategy Narrowcast Server 9.x repositories.
- Remove references to the portal and the portal DSN from the properties files located by default at C:\Program Files\Common Files\MicroStrategy\Config\ by following the steps below:
NOTE: It is always advised to backup file before making changes.
- Remove string values for the GROUP_DSN and GROUP_PREFIX from the subscriptionEngine.properties file.
- Remove the AUREP_CONN, SBREP_CONN, SITE_ID, and SITE_NAME string values from the subscriptionPortal.properties file.