KB14837: ‘This page cannot be displayed…There is a problem with page you are trying to reach and it cannot be displayed’ error occurs when executing the activation process via https://licensing.microstrategy.com in order to obtain an activation code

SYMPTOM:
Users are not able to conclude the post installation process in order to activate their Strategy environments because the activation process falls when trying to obtain an activation code via https://licensing.Strategy.com.
 
STEPS TO REPRODUCE:
Follow the steps below to reproduce this issue:
 

• Go to Start -> Programs -> Strategy -> License Manager.
• Go to License Administration.
• Check the option Activate Server Installation and click Next.
• Check the option 'Generate Activation File and Request Activation Code' and click Next.
• Enter a description larger than 50 characters in the Location field and click Next, as shown below:
  

• Fill up all options on environment and Next.
• Check the option 'Now, I will request an Activation Code at a later time' and Next.
• Click Done.
• Go to https://licensing.Strategy.com.
• Click on the link 'Activate a Server Installation'.
• In the XML file path, click on browser and point to C:\Program Files\Common Files\MicroStrategy\Activate.xml (this is the default path, but choose a different one in case it has been changed).
• Click Submit.
• The following error occurs:
  

•  
  The page cannot be displayed
  There is a problem with the page you are trying to reach and it cannot be displayed.
  

CAUSE:
The location field does not accept a value greater than 50 characters.
 
ACTION:
An enhancement request has been logged to increase the limit on this field. Contact Strategy Technical Support for an update on the status of this request.
 
WORKAROUND:
To workaround this issue, execute the activation process again and enter a description for the Location field smaller than 50 characters.