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KB14940: Drilling produces different results in grid and graph reports in MicroStrategy Developer 9.4.1 and 10.x


Stefan Zepeda

Salesforce Solutions Architect • Strategy


Drilling produces different results in grid and graph reports in MicroStrategy Developer 9.4.1 and 10.x

SYMPTOM
A user creates a report with the Region attribute and Cost metric, as shown below:

ka02R000000kX1iQAE_0EM440000002FMC.jpeg

 
When the user drills on Southeast -> Down -> Call center, the results show Atlanta and Miami as the Call Centers, as shown below:

ka02R000000kX1iQAE_0EM440000002FMB.jpeg

 
The original report is viewed in graph mode, as shown below:

ka02R000000kX1iQAE_0EM440000002FM9.jpeg

 
When performing the same drill, the results are different and show all Call Centers, as shown below:

ka02R000000kX1iQAE_0EM440000002FM7.jpeg

 
CAUSE
This is a known issue in Strategy Developer 94.1 and 10.X
 
ACTION
Contact Strategy Technical Support for an update on the status of this issue.
 


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Knowledge Article

Published:

April 11, 2017

Last Updated:

April 11, 2017