SYMPTOM:
When using Strategy on a workstation with a dual monitor set-up and an effective resolution of 2560x1024, a grey window will be shown when maximizing Strategy Desktop 9.x, as shown below:
CAUSE:
This is a known issue in Strategy Desktop 9.x.
ACTION:
Contact Strategy Technical Support for an update on the status of this issue.
WORKAROUND:
Lower the resolution to less than 2000 pixels, for example 1680x1050.
