KB15082: ‘XXX.XX.X.XX: The Intelligence Server name could not be resolved using the IPAddress. Please fix this before trying to connect’ error occurs in MicroStrategy Web

SYMPTOM:
The following error occurs while trying to connect to a Strategy Intelligence Server via IP Address from Strategy Web:

Error in the Administrator Page
XXX.XX.X.XX: The Intelligence Server name could not be resolved using the IPAddress. Please fix this before trying to connect.

1. Locate the HOSTS file on the Web Server machine located under %Windir%\System32\drivers\etc
2. Create a backup copy.
3. Open the HOSTS file with a basic text editor such as Notepad.
4. Include a mapping between the Strategy Intelligence Server's machine name and its IP address and save the file.
5. Define the Information Source using the Strategy Intelligence Server's machine name only.
6. Restart your computer (Microsoft Windows only).