KB15443: How to change the default Java Runtime Environment used by MicroStrategy Web, Web Services and Mobile running on IIS

By default, Strategy Web, Web Services and Mobile ASP running on IIS come with a default JRE installation. It is possible to use a different or newer JRE if needed as long as the JRE is certified and supported with the corresponding version of the Strategy product installed on the machine. Follow the instructions below to change the version of JRE used by Strategy Web, Web Services and Mobile:
 

1. First download a and install a Strategy certified version of the JRE:
2. Open the registry by clicking on Start > Run and type the command 'regedit'.
3. Navigate to the following location in the registry (for Windows 64-bit): HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\MicroStrategy\JNI Bridge 64\Configuration
4. On the right side of the screen, find the key named 'JavaVM Path' and change it to point to the jvm.dll under the JRE installation directory. For example, the following default location: "C:\Program Files (x86)\Common Files\MicroStrategy\JRE\180_77\Win64\bin\server\jvm.dll"

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• ​Restart Microsoft IIS for the registry changes to take effect.
• For Strategy Web only, launch Strategy Web and then click on the 'About Strategy' link to ensure that the correct JRE version is utilized, as shown below:
  

NOTE: The instructions above are specific for users using Strategy Web, Web Services and Mobile running on Microsoft IIS. For Strategy Web Universal, Web Services Universal and Mobile Universal running on J2EE web application servers, refer to the documentation of the specific application server being used for instructions on how to change the JRE.
Registry Modification:
WARNING:
Modifying registry values incorrectly may cause serious, system-wide problems that may require the re-installation of Microsoft Windows NT. Any edit of the registry is done at the user`s own risk. Since these are user-initiated changes, they are not covered by any Strategy warranty. If using Microsoft Windows NT, the user should backup the registry and/or update an Emergency Repair Disk (ERD) prior to alterations.
 
Code Customization:
WARNING:
This customization is provided as a convenience to Strategy users and is only directly applicable to the version stated. While this code may apply to other releases directly, Strategy Technical Support makes no guarantees that the code provided will apply to any future or previous builds. In the event of a code change in future builds, Strategy may not be able to provide additional code on this matter even though this customization is provided at this time for this specific build.
 
Third Party Software Installation:
WARNING:
The third-party product(s) discussed in this technical note is manufactured by vendors independent of Strategy. Strategy makes no warranty, express, implied or otherwise, regarding this product, including its performance or reliability.