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KB15595: 'Error in save as – You do not have sufficient permission to access the resource you requested. If the problem persists, please contact the MicroStrategy Server Administrator' error occurs using MicroStrategy Web


Community Admin

• Strategy


This KB article explains the reason of an error that may occur if the wrong security privileges are set.

SYMPTOM:
When trying to save a report in Strategy Web 9.4.x-10.x to the My Reports folder, the following error occurs:

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Error in save as
You do not have sufficient permission to access the resource you requested. If the problem persists, please contact the Strategy Server Administrator.

 

STEPS TO REPRODUCE:
Follow the steps below to reproduce this issue:

  1. Create web user A.
  2. Create web user B.
  3. Create any type of report for user A and save the report to their 'My Reports' folder. Give the report 'View' privileges for user B.
  4. Log into Strategy Web 9.4.x-10.x as user B and search for the report saved in user A's My Reports folder.
  5. Go to File > Save As.
  6. User B receives the following error:
    "Error in save as - You do not have sufficient permission to access the resource you requested. If the problem persists, please contact the Strategy Server Administrator."
  7. However, user B is still able to save the report.

CAUSE:
User B does not have proper security privileges set for user A's My Reports folder.
 
ACTION:
Grant user B at least 'View' privileges on user A's My Reports folder.


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Knowledge Article

Published:

June 29, 2017

Last Updated:

June 29, 2017